Okay
  Public Ticket #2368405
audio player
Closed

Comments

  • Paco started the conversation
    April 19, 2020 at 5:14pm

    Hello,
    im doing release for my album and see the audio player works just in English pages(multilangunges website)
    can someone please give some help?
    Thanks alot
    kind regards
    Paco

  •  667
    Alexandre replied
    April 21, 2020 at 2:55pm

    Hi Paco,
    May I have a login credential to the wp-admin?

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   Paco replied privately
  •  667
    Alexandre replied
    April 21, 2020 at 4:10pm

    Which translate plugin you wanna use?
    Because you have two of them activated (polylang and Loco translate).
    Please first set your site we only one plugin.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Paco replied
    April 21, 2020 at 4:15pm

    Then i will live just polylang :)
    thankss

  •  667
    Alexandre replied
    April 21, 2020 at 4:23pm

    You are welcome

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Paco replied
    May 1, 2020 at 2:34am

    hello dear Alexandre,

    I still have the same problem with my audio player.

    I have tried so much methods, but still same problem! 

    Thanks 

  •  667
    Alexandre replied
    May 5, 2020 at 3:31pm

    Hello Paco, 

    Sorry for the wait. 
    It was not easy to understand what was wrong on your site. 
    All your language, except english are not set well.
    I have create a French language option and it works.
    https://pacohallak.com/fr/albums/test/

    It is important to have the local setting here for each language:
    https://d.pr/i/jaKtfc

    I think you have to recreate the deuch, spanish and arabic languages.
    First deleted it and click to "choose language" here to reset them https://d.pr/i/9Kh8gb

    Thanks,

    Alexandre from the Sonaar.io Crew