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  Public Ticket #2388841
issues with playing music from the player
Closed

Comments

  • DJ Swift started the conversation
    May 4, 2020 at 6:21pm

    Hello. I been having a few issues with the mp3 player. When I clip play my files do not play at times. 

    Sometimes when I press play  another album would play in stead of what listed.

  •  1,103
    Max replied
    May 4, 2020 at 6:32pm

    Hi,

    can you elaborate on how I can reproduce your issue?



    Thanks,

    Max from the Sonaar.io Crew

  • DJ Swift replied
    May 4, 2020 at 7:39pm

    Just by clicking the Play button on the player int he footer you will see if the track plays or not and if its the same track playing.

  •  1,103
    Max replied
    May 4, 2020 at 7:58pm

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew

  • DJ Swift replied
    May 4, 2020 at 8:29pm

    I can. What your email to send you the log in info?

  •   Max replied privately
  •   DJ Swift replied privately
  •  1,103
    Max replied
    May 5, 2020 at 3:11pm

    Hi,

    the issue you have is because you have a single quote in your playlist title. We will fix this issue in our next theme update but for a quick work around, i recommend that you dont use special character in your playlist titles.

    tell me if it works

    Thanks,

    Max from the Sonaar.io Crew

  • DJ Swift replied
    May 5, 2020 at 6:21pm

    Ok. Thank you for that.  on this other page for Dancers Rollout vol.1.5 when I press play, Mash Blend Mix plays. Do you know what I did wrong?

    https://massivehypesound.com/playlist/dancers-roll-out-vol-1-5/

  •  1,103
    Max replied
    May 5, 2020 at 8:17pm

    Yes,as I said, its because of your single quote in your title: https://d.pr/i/PsiKJZ

    Thanks,

    Max from the Sonaar.io Crew

  • DJ Swift replied
    May 5, 2020 at 9:11pm

    OK. Thank you for all the help.

  •  646
    Alexandre replied
    May 20, 2020 at 6:04pm

    Hello DJ Swift, 

    We have fixed the single quote issue. 
    It will be part of the next theme update

    Thanks,

    Alexandre from the Sonaar.io Crew