Okay
  Public Ticket #2403634
Very Urgent
Closed

Comments

  • Mohammad Bin started the conversation

    Hello, I bought this program and did not get activation, although you deducted my bank card from $ 99. What you sent and because I do not have the authority, I am a new customer, and if this is your transaction from the beginning, and I do not know you, please activate the program to the Pro version as soon as possible, please.

  •  1,103
    Max replied

    Hi,

    Make sure that the MP3 Music Player by Sonaar is ALSO installed ( https://wordpress.org/plugins/mp3-music-player-by-sonaar/ ). You must have both free and pro add-on installed.

    Tell me if it works.

    Thanks,


    Max from the Sonaar.io Crew

  • Mohammad Bin replied

    Thank you very much, now it does the paid version of mp3 and it is activated but I did not know how to smooth elementor-templates-kit-by-sonaar and this elementor-templates-kit-for-MP3AudioPro_ONLY

    Thank you very much, now it does the paid version of mp3 and it is activated but I did not know how to smooth elementor-templates-kit-by-sonaar and this elementor-templates-kit-for-MP3AudioPro_ONLY
  •  1,103
    Max replied

    To import the templates:

    1. Download the templates kit file at https://sonaar.io/login (Under My Account > Downloads)

    2. Login to your WordPress dashboard.

    3. Make sure Elementor Page Builder plugin is installed and activated. To install it, go to WP-Admin > Plugins > Add New and search for Elementor.

    4. Go to Templates > Saved Templates and click the Import Templates button. See screenshot: https://d.pr/i/saZbBO

    5. Import the zip file you have downloaded.

    6. Your imported template will now be displayed in your Templates list.

    7. To use and insert templates into the page builder, read this article from Elementor Documentation: https://docs.elementor.com/article/60-library

    Thanks,


    Max from the Sonaar.io Crew