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  Public Ticket #2405251
Music Grid Disappeared
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Comments

  • Eric Rodriguez started the conversation

    Hi there,

    All my music essential grids seem to have disappeared and will not show any of my music playlists regardless of what list I select in Elementor. When I drag a grid into my page (click and play, for example), it comes up black. Is there a way to restore the original settings to all the "Music" pages within this theme? Or is there something that would have caused all the music to not be visible anymore? Only paralax music page seems to load all my music boxes.  Your help is greatly appreciated!

  •  1,114
    Max replied

    Hi,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  • Eric Rodriguez replied

    Hi Maxime,

    Thank you for getting back to me. I was able to solve the issue with the grids disappearing. I did have one request that came up since then. So if you go to my main home page on the site, I cant seem to size the main Slider Revolution back round and image  to be optimized for all three web, tablet, phone platforms. Youll notice, there is way to much space at the top of the main graphic. It seems people have to scroll down right away in order to see the content listed there. Same goes with the bottom of the revolution slider. It seems to cut off. Is there a way you can assist with resizing it correctly to translate? Id appreciate it if so.  I have included my log in info below, thank you!


    User: divinenobodies

    Pass: Nikond300!23

  •  669
    Alexandre replied

    Hi, 

    You should use the fullscreen option https://d.pr/i/0dGqF1
    The option is in the slider setting http://divine-nobodies.com/wp-admin/admin.php?page=revslider&view=slider&id=9

    And you should position  elements to the bottom of the slider https://d.pr/i/wwGzO0 

    Thanks,


    Alexandre from the Sonaar.io Crew