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  Public Ticket #2411057
SoundCloud Stream links Not Supported?
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  • Dan Ahrendt started the conversation

    While installing the Sonaar theme and investigating the creation of Playlists, I found that for "Stream" tracks under the label External Audio Link that "Soundcloud is not supported at this time". 

    A major reason why this theme was purchased was the hypothetical ability to create playlists with local files and SoundCloud streams. Is there really no way to utilize the features of this theme, which says everywhere that it is SoundCloud friendly, with tracks from SoundCloud?

    Also, if not SoundCloud, what other large online sources of streaming tracks does this feature support? I tried BandCamp in addition to SoundCloud and both times got "blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource." What "external audio sources" did Sonaar have in mind for this feature to be used with?

  •  1,103
    Max replied

    Hello Dan,

    We support these streaming servers along with our real-time spectrum soundwave:
    - Local MP3
    - Icecast
    - Libsyn
    - Stitcher
    - Shoutcast
    - Acast
    - Amazon S3
    - FMStream.org
    - or any web server that you control the .htaccess.

    We support these streaming servers but you will need to deactivate the Real-Time Spectrum Analyzer (wp-admin > theme options > general settings. See screenshot: https://d.pr/i/61Itlr

    - Podbean
    - SoundCloud Podcasts
    - Buzzsprout
    - Simplecast
    - Spreaker
    - Audioboom
    - CastBox
    - Pippa.io
    - Anchor

    You cannot stream directly from the services below, BUT you can embed their native player on any pages:
    x Spotify
    x SoundCloud Music
    x Apple Podcast
    x Google Podcast
    x YouTube
    x MixCloud

    Unfortunately, you cannot play SoundCloud feed directly into our custom Audio Player at this time. While this feature is almost ready to ship on our side (we've spent more than 100hours on this already), we are stuck because of SoundCloud API. The problem at this time is that you need an API key from Soundcloud to use their audio track with any third-party audio player (either on the web, in a mobile app, software etc...) and this API key is only accessible via a SoundCloud Developer Account. Currently SoundCloud has blocked any new developer subscription to their API. So currently, every developpers are in the same boat. Nobody can offer a SoundCloud feed via a custom player.

    The only option is to embed the native SoundCloud player in your page.

    This is the same thing for Spotify.


    Hope this helps,

    Thanks,


    Max from the Sonaar.io Crew

  • Dan Ahrendt replied

    Wow, is this information present somewhere directly on your site? If not, it really should be. Doing otherwise is pretty much false advertising.

  •  1,103
    Max replied

    Im really sorry for the confusion here Dan,

    I'd like to clarify, but where do we mention that we support SoundCloud in the MP3 Audio Player?

    Thanks,


    Max from the Sonaar.io Crew

  • Dan Ahrendt replied

    Legally understandable for you not to explicitly say it anywhere. It is true you do not. However, you heavily imply solid integration with major streaming avenues for popular music platforms and sell it with your admittedly sleek audio player. Reasons such as integration with that sleek audio player and its use with those major streaming avenues are definitely a reason people would be interested in your product. 

    It's very frustrating that I had to either directly ask you about this or buy the theme and subsequently be disappointed by a label's subtext on the post-type I was interested in to find out your product doesn't actually do what I was led to believe it was capable of.

    When it comes down to it, that list you provided (which is definitely helpful in its thoroughness) should be in an article in your support section.

  •  1,103
    Max replied

    Im sorry Dan and you are right. I have added an article to our knowledge base and I will add a link to the article into the label's subtext on the post-type instead.

    here is the article I just  created: https://sonaar.ticksy.com/article/15845

    Thanks,


    Max from the Sonaar.io Crew