Yes, a lot (i mean 90% of our customers) use shared hosting.
Look, if OVH does not want to help you to increase max execution time, and you've been struggling with this since 4 months, I strongly recommend to switch to a better hosting. They are plenty better wordpress hosting out there !! checkout cloudways.com they are the easiest, fastest and complete web hosting you will ever get.
Hi,
Took me so long to get in touch with OVH
Not possible to increase Max execution time to 600 on a shared hosting website.
Is your theme adapted to shared hosting systems?
I think I have to buy another theme... I started trying to install yours in February. So disappointed.
Hello Anna,
Yes, a lot (i mean 90% of our customers) use shared hosting.
Look, if OVH does not want to help you to increase max execution time, and you've been struggling with this since 4 months, I strongly recommend to switch to a better hosting. They are plenty better wordpress hosting out there !! checkout cloudways.com they are the easiest, fastest and complete web hosting you will ever get.
If I can do anything, let me know.
Thanks,
Max from the Sonaar.io Crew