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  Public Ticket #2439496
Bad formatting
Closed

Comments

  • José Pedro started the conversation
    June 13, 2020 at 10:48pm

    In some pages the formatting and even the font were lost. For example in "Concerts", there is a huge space on the top of the page.

    Could you please help?

  •  1,103
    Max replied
    June 14, 2020 at 11:53pm

    Hi,

    im not able to reproduce the issue. Can you elaborate on how to reproduce it on my end? Also, you can send some screenshots.


    Thanks,

    Max from the Sonaar.io Crew

  • José Pedro replied
    June 15, 2020 at 1:41pm

    Hi Maxime,

    Thank you for your message.

    The problem vanished, you're right. Thanks any way.

    I am facing now another issue: I have two versions (Portuguese http://ofp.pt/pt/inicio and English  http://ofp.pt/en/home).

    When I click the English flag to chose the English version, I cannot see the Portuguese flag to return to the Portuguese version. 

  •  1,103
    Max replied
    June 15, 2020 at 6:17pm

    Please check with the author of the plugin you are using for translation. This is not a theme issue

    Thanks,

    Max from the Sonaar.io Crew

  •   José Pedro replied privately
  •  1,103
    Max replied
    June 15, 2020 at 8:56pm

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew

  •   José Pedro replied privately
  •  1,103
    Max replied
    June 15, 2020 at 10:20pm

    I cant reproduce your issue,

    could you please elaborate on how to reproduce it on my end?


    Thanks,

    Max from the Sonaar.io Crew

  • José Pedro replied
    June 16, 2020 at 9:14am

    Good morning.

    You just need to navigate through the ofp.pt site.

    When going for example to the tab "Concerts" or "Concertos", there is a huge gap between the top of the page and the list of concerts.

    When you click on the logo to see the homepage, the slider is also smaller and misconfigured.

    Something is really wrong in the website.

    Thank you for your help.

  •  1,103
    Max replied
    June 16, 2020 at 12:04pm

    I cant reproduce your issue. check the video i have recorded https://d.pr/v/VOefva

    Thanks,

    Max from the Sonaar.io Crew

  • José Pedro replied
    June 16, 2020 at 12:54pm

    From my side I see this: https://we.tl/t-7z8Wj6IAOU

    Link to YouTube: 

  •   José Pedro replied privately
  •  1,103
    Max replied
    June 16, 2020 at 7:08pm

    please give me administrator role. im only editor.


    Thanks,

    Max from the Sonaar.io Crew

  •   José Pedro replied privately
  •  1,103
    Max replied
    June 16, 2020 at 8:04pm

    Please check if you still have the issue..I have enabled this option: https://d.pr/i/ah4DNr

    Thanks,

    Max from the Sonaar.io Crew

  • José Pedro replied
    June 17, 2020 at 6:55am

    The preblem is solved!

    Thank you very much for your great help!