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  Public Ticket #2444955
Can't add tracks
Closed

Comments

  • Charles Lane started the conversation
    June 18, 2020 at 11:38am

    After installing the plugins I still don't have options to install tracks the same as the tutorial video. Do other plugins need to be deactivated? Thanks!

  •  1,114
    Max replied
    June 18, 2020 at 2:55pm

    Hi,

    could you please provide me full screenshot or more details on how to reproduce your issue on my end ? Im not quiet sure what you are doing right now

    Thanks,

    Max from the Sonaar.io Crew

  • Charles Lane replied
    June 18, 2020 at 4:36pm

    Thanks! Can you zoom into the attached?

  •  1,114
    Max replied
    June 18, 2020 at 5:37pm

    Hi,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,

    Max from the Sonaar.io Crew

  •   Charles Lane replied privately
  •  1,114
    Max replied
    June 18, 2020 at 6:06pm

    Fixed. This option was deactivated: https://d.pr/i/n1NfCa

    Thanks,

    Max from the Sonaar.io Crew

  • Alex replied
    November 20, 2020 at 12:57am

    Hello Max, I am having the same issue as my colleague. Unfortunately, your print with the solution is no longer available, could you repost it please?

  •  667
    Alexandre replied
    November 20, 2020 at 3:40pm

    Here a new screenshot 

    5196298502.png

    Thanks,

    Alexandre from the Sonaar.io Crew