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  Public Ticket #2448871
Instagram posts not loading anymore
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Comments

  • Miro Vaz started the conversation
    June 22, 2020 at 1:05pm

    Hello Sonaar team

    Just finishing my first Sonaar theme site.

    The Instagram posts were loading normal but now I get the message

    "

    Editor / Preview

    Instagram reports: Please check the settings"


    I did not change anything. it just stopped working. No Instagram posts showing


    Need help please



  •  667
    Alexandre replied
    June 22, 2020 at 5:14pm

    Hello Miro


    Thanks for your message. We are aware of this and the developpers of Essential Grid are already working on it. It looks like Instagram made some changes to its API hence causing some blockage. We will release an update as soon as EssGrid fixes the issue. Stay tuned.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Miro Vaz replied
    June 26, 2020 at 12:59am

    Thanks for the reply

  • Miro Vaz replied
    July 16, 2020 at 11:28pm

    Hi, updated Sonaar and the Essential Grid but I get the same error. Any news on this?

    Thanks

  •  667
    Alexandre replied
    July 17, 2020 at 12:57pm

    Hi, 

    If you have updated sonaar to 4.18.1
    And essential grid to 2.3.6.1
    the instagram feed should work,
    But you have to create your own API
    Here our documentation:
    https://sonaar.ticksy.com/article/13832/

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Miro Vaz replied
    July 21, 2020 at 3:44pm

    Thanks Alexandre! All working. Great suppport!