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  Public Ticket #2449450
default image size
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  • Linda started the conversation

    Is there a default image size for the album covers?

  •  647
    Alexandre replied

    Hello Linda, 
    450 px X 450 px is a good size

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Linda replied

    thank you.

  • Linda replied

    HI!

     I fixed it!

    ONLY, I still am having trouble having the image show up in the size you have for the dove and the piano. My images are not auto resizing to the dove and piano size images.


    Thank you. 

    Linda

  •  647
    Alexandre replied

    Can you provide a screenshot?

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Linda replied

    HI,

    When I am in EDIT PLAYLIST in WP

    ·         I am filling in the fields for a new song (looks like an album page, but for my purposes it is an individual song)

    ·         After I populate the fields, I SAVE in the WP I can preview page AOK

    ·         THEN, I hit EDIT in ELEMENTOR to tweak text or whatever

    ·         THEN I get the error message, below:

    Error message also:

    'The post content widget was not found in your template'

    https://2020.offeringsofpraise.com/wp-admin/post.php?post=4194&action=elementor

  • Linda replied

    I am trying to add new songs/albums to my playlist. this is what I am doing:

    Playlist > all> cloning the Up Tempo Dove song.

    I can edit the fields in WP.  then 2 things happen:

    1. I hit edit with elementor, while in the WP view AND get the eRROR message I attached before.

    OR

    2. I preview it in another window, then click the tab to edit in elementor> songs AND i get the default template.


    QUESTION: how can I edit the actual songs page in elementor?

    I hope these details help.

    Thanks, Linda

  • Linda replied

    I'm going to update my PHPin the next few minutes... maybe that will help?

  • Linda replied

    Hi Alexandre

    I updated the php.

    Here is the website:
    https://2020.offeringsofpraise.com/ 

    scroll down to the FILTERS section of Songs (albums)


    Here is a link to the original template with the dove that Maxime created... it used to work fine.

    https://2020.offeringsofpraise.com/albums/blessed-is-the-man/

                I get this error:

    There has been a critical error on your website.
    Learn more about debugging in WordPress.


    This is a link to a new song that I populated the fields on.

    https://2020.offeringsofpraise.com/albums/come-boldly/  


    Bottom line, I need to know the sequence for adding a new song (album) using the template that Maxime made me. 

    Thanks,

    Linda



  •  647
    Alexandre replied

    Hello Linda, 
    I have fixed the error message you had when you are trying to edit the playlist with elementor. 
    The error is fixed but you still cant edit each player with elementor. 
    I dont understand what you are trying to do but if you want to edit the template you have to go to https://2020.offeringsofpraise.com/wp-admin/post.php?post=3913&action=elementor

    If you are trying to add some elementor content in a specific playlist, you need first to add a "post content" element in your template https://d.pr/i/KWF0Yj

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  647
    Alexandre replied

    Be aware the template here https://2020.offeringsofpraise.com/wp-admin/post.php?post=3913&action=elementor is applied on all playlist you create. This is all dynamic. 
    If you want to reproduce the same result, you just need to create a new playlist or duplicate one, and add title, featured image, tracks, etc.


    Thanks,


    Alexandre from the Sonaar.io Crew

  • Linda replied

    Hi, 

    Thanks.

    WP asked me to update the sonaar license key, so I did. It appeared to activate just fine., It said SUCCESS!

    Then I checked Sonaar.io to see if my site was showing.
    Sonaar, says I do not have any purchases or products. ???

    QUESTIONS:


    Thanks, and sorry for the trouble.

    Linda

  •  647
    Alexandre replied

    The footer player appears on my device https://d.pr/i/HURN6j
    Do you still have the issue? 
    Which browser are you using? 

    On my side, I can see all your transactions. Can you provide a screenshot from where all your products should appear?

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Linda replied

    Hi, 

    The player is showing up and everything seems to be in order.

    Thank you.


     Attached are 2 screen shots of my account.

    Have a good day,

    Linda

  •  647
    Alexandre replied

    Thanks for the screenshot, 
    My teamate will investigate this next week. 
    For now, if you need your license key or other info from your account, I can provide them

    Thanks,


    Alexandre from the Sonaar.io Crew

  •  647
    Alexandre replied

    Hi Linda, 
    You license seem to be on another sonaar account. Please try to login with [email protected]

    Thanks,


    Alexandre from the Sonaar.io Crew