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  Public Ticket #2456984
Instagram
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Comments

  • Jake started the conversation

    Our instagram feed is not working anymore . 

    Our website is www.chardonpolkaband.com 

  •  669
    Alexandre replied

    Hello Jake, 

    Thanks for your message. We are aware of this and the developpers of Essential Grid are already working on it. It looks like Instagram made some changes to its API hence causing some blockage. We will release an update as soon as EssGrid fixes the issue. Stay tuned.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Jake replied

    Any updates?


  •  669
    Alexandre replied

    Hi Jake, 
    We still waiting a fix from Essential Grid

    Thanks,


    Alexandre from the Sonaar.io Crew

  • milad beinabadi replied

    I have the same issue.

    my website is: Miladbeinabadi.com

  •  669
    Alexandre replied

    @milad

    Every Essential Grid users have the same issue. We will release a fix soon as possible.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Jake replied

    Do you have a contact for essential grids so that we might get in touch directly with them? 

  •  669
    Alexandre replied

    Hello Jake,
    We still in contact with the essential Grid team. 
    I have attached in this post a essential grid fixed version. This version is not released yet. 
    The thing is we are not satisfied about the new way to set the instagram feed. We have to create a instagram API and this task is very complicated. 
    We will probably using another plugin.We will probably using https://wordpress.org/plugins/instagram-feed/
    So this is up to you to try the Essential Grid version I have attached. But dont count on us to guide you in the API creation. 
    You can go with the other plugin. 
    Or you can wait a few days, to see what is going on. For now, we still are waiting about the Essential Grid for a better solution from us,

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Jake replied

    Any updates on this issue? Is there a walk-through somewhere on a work around for the problem? 

     

  •  1,114
    Max replied

    Yes. Please update your Sonaar theme.

    Then update the required plugins (by going to WP-Admin > Apperance > Install Plugin)

    Then follow this article: https://sonaar.ticksy.com/article/13832

    Thanks,


    Max from the Sonaar.io Crew

  • milad beinabadi replied

    I updated the Sonar theme and the plugin, but my Instagram still doesn't work!

  •  1,114
    Max replied

    Hi,

    Have you entered your own Instagram API key like the article I sent you told you?

    Thanks,


    Max from the Sonaar.io Crew