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  Public Ticket #2461506
Elementor
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  • Nicolas started the conversation

    Hi, 

    when I try to change the typography of a Text editor in elementor the changes do not appear live, even after clearing the cache refreshing the page etc... But if I change the typography of a Heading then it appears live and everything is fine...

    I've read online that other people are having the same issue but all the fixes that the elementor team provides on their website are not working for me... Are you aware of that issue?

    The reason why I want to change to Text editor from Heading is because some of my heading texts are too long and on the mobile version instead of reformatting it and split it to 2 lines it stays on one line and becomes unreadable unless I change the settings in typography which ultimately makes it look smaller than the paragraph text below it so it's not convenient for me..

    In the text editor version, if the text is too long it automatically goes to the next line on mobile version.

    Anyway if Elementor is really having an issue at the moment, how would you recommend to force Heading to go to the next line and split my title into 2 lines only for the mobile version?

    Thanks

  •  1,114
    Max replied

    Hi,

    Im not aware of this issue. could you please elaborate on how to reproduce the issue on my end? A video would be to best so I can replicate the issue on my end and assist you.


    Thanks,


    Max from the Sonaar.io Crew

  • Nicolas replied

    Hi Maxime, 

    As you can see in the video" Text Editor" Typography won't work, and sometimes, the text itself just disappears, like at timing 0:33s...but if I modify the typography for "Heading" at 1:02 everything works fine..

    My version of wordpress is 5.4.2

    My browser is Chrome Version 83.0.4103.116 (Official Build) (64-bit)

    Elementor version: 2.9.13

    Elementor Sonaar Addons: 1.3.2

    I tried with firefox 56.0.2 (64-bit) and same problem

    Let me know if you need anything else to understand the problem

    Thanks for your help!


  •  667
    Alexandre replied

    When you copy the heading, you are not only copiyng text, you are also taking all html tag. 
    So you are also copying html STYLE tag. Those tags overwrite the style selected with elementor.
    Please re-do it. 
    Create a new text element, and copy the heading content. 
    Now click here on the "text" tab. https://d.pr/free/i/u1etRQ 
    I think you will understand. 

    Please to copy text element from the editor preview area.
    Please copy text from the content field
    https://d.pr/free/i/F33iAP

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Nicolas replied

    Holly Molly (face palming myself) you are a genius Alexandre!!

    It works fine now 

    I had no idea I was also copying the HTML...

    Thanks so much for your help again!!!!!

  •  667
    Alexandre replied

    You are welcome

    Thanks,


    Alexandre from the Sonaar.io Crew