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  Public Ticket #2463077
PLAYER INVISIBLE
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Comments

  • Asis Light started the conversation

    the player is invisible - there is no player at all on mobile devices.

    issue found on: chrome 83.0.4103.106 android 10.

    in contrast, player is visible, and functional only on desktop environment.

  •  1,114
    Max replied

    WHAT IS YOUR URL

    Thanks,


    Max from the Sonaar.io Crew

  • Asis Light replied

    update: the player is invisible only on chrome 83 android 10.

  •  1,114
    Max replied

    What is your website URL? Have you cleared your browser cache? Do you have same issue with our demos here: https://sonaar.io/free-mp3-music-player-plugin-for-wordpress/

    Thanks,


    Max from the Sonaar.io Crew

  • Asis Light replied

    hi, the demos on the website are visible on my mobile Chrome browser. Only the plugin on my website is invisible from it, and it's only on Chrome.

    https://h-var.com/album/2015-psychectomia/

  •  1,114
    Max replied

    Im using Android with Chrome 83 and the player is displaying on your page. See screenshot https://d.pr/i/DBfL0X

    Can you show me a screenshot of what you see?


    Thanks,


    Max from the Sonaar.io Crew

  • Asis Light replied

    I have purged my database, removed all old tables, and plugins, and I rebuilt all my permalinks, and now the website is loading on mobile chrome just like on your screenshot! There must have been some old plugins, or something that was causing this, but now that the site is lightweight, and slim, everything is loading just great! I still have no idea what could cause this, but I actually downloaded my SQL, and changed all http:// to https:// in the entire database, and after rebuilding the permalinks it now loads on all browsers and platforms. Thank you!

    This was definitely a problem in the way I programmed the website. There is no need to look into the code of the plugin regarding this specific issue.