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  Public Ticket #2463519
"play"/"pause" icon update issue
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  • Asis Light started the conversation

    If you press play, you have to click it twice, otherwise the "play" icon will not update to the "pause" icon.

    This issue is reproduced on:

     Chrome 83.0.4103.116 (Official Build) (64-bit). Reproductivity chance: every single time.

    Windowd Firefox 78.0.1 (64-bit). Chance - half of the time.

    Also, the waveforms do not update during track change as well when this happens


    https://h-var.com/album/2015-psychectomia/

  •  1,103
    Max replied

    There is a lot of error in your google chrome console.

    First, make sure that your SSL certificate is correctly installed and that your http automatically redirect to https.


    Thanks,


    Max from the Sonaar.io Crew

  • Asis Light replied

    I have cleared all my chrome errors. Thank you

    My certificate is correctly installed. Will you be able to fix this problem? Thank you.


    there are also a lot of error in your chrome console too:

    A cookie associated with a cross-site resource at http://youtube.com/ was set without the `SameSite` attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032.
    (index):1 A cookie associated with a cross-site resource at https://youtube.com/ was set without the `SameSite` attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032.
    (index):1750 GET https://www.googleadservices.com/pagead/conversion.js net::ERR_CERT_AUTHORITY_INVALID
    d946a440cc6e8a9dea621d600dc68688.js:1 JQMIGRATE: Migrate is installed, version 1.4.1
    www-embed-player.js:444 GET https://googleads.g.doubleclick.net/pagead/id net::ERR_BLOCKED_BY_CLIENT
    hf @ www-embed-player.js:444
    gf @ www-embed-player.js:431
    (anonymous) @ www-embed-player.js:765
    P @ www-embed-player.js:319
    yj @ www-embed-player.js:762
    De @ www-embed-player.js:775
    Kj @ www-embed-player.js:780
    Lj @ www-embed-player.js:781
    (anonymous) @ www-embed-player.js:841
    (anonymous) @ DrP_VNhaSxI?feature=oembed&start&end&wmode=opaque&loop=0&controls=1&mute=0&rel=0&modestbranding=0:13
    www-embed-player.js:622 GET https://static.doubleclick.net/instream/ad_status.js net::ERR_BLOCKED_BY_CLIENT
    Lh @ www-embed-player.js:622
    Ih @ www-embed-player.js:619
    Hh @ www-embed-player.js:618
    Qh @ www-embed-player.js:627
    (anonymous) @ www-embed-player.js:843
    (anonymous) @ DrP_VNhaSxI?feature=oembed&start&end&wmode=opaque&loop=0&controls=1&mute=0&rel=0&modestbranding=0:13
    stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-111469585-1&cid=1239239629.1593925834&jid=2097661479&_gid=823342650.1594048032&gjid=1781038135&_v=j83&z=10188358:1 GET https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-111469585-1&cid=1239239629.1593925834&jid=2097661479&_gid=823342650.1594048032&gjid=1781038135&_v=j83&z=10188358 net::ERR_CERT_AUTHORITY_INVALID
    Image (async)
    ta @ analytics.js:25
    wc @ analytics.js:34
    ba @ analytics.js:34
    Sa @ analytics.js:39
    Ha.D @ analytics.js:37
    pc.send @ analytics.js:75
    X.b.<computed> @ analytics.js:49
    Z.v @ analytics.js:83
    Z.D @ analytics.js:82
    N.N @ analytics.js:85
    rc @ analytics.js:75
    z @ analytics.js:75
    (anonymous) @ analytics.js:85
    (anonymous) @ analytics.js:85
    (index):1 A cookie associated with a cross-site resource at https://facebook.com/ was set without the `SameSite` attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with `SameSite=None` and `Secure`. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032.


  •  1,103
    Max replied

    There is a JS error when clicking play. I cannot reproduce the issue on my local server tho.

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.



    Thanks,


    Max from the Sonaar.io Crew

  • Asis Light replied

    I have cleared all my chrome errors. Thank you so much!

    I will try to gladly provide you with all the necessary information. Please, just ask what you need, and I'll get it for you. Would you like me to copy and paste any js files you request? Thank you!

    iron-audioplayer.js:177 Uncaught TypeError: Cannot read property 'list' of null
        at iron-audioplayer.js:177
        at 00.wavesurfer.min.js:4
        at Array.forEach (<anonymous>)
        at Object.fireEvent (00.wavesurfer.min.js:4)
        at 00.wavesurfer.min.js:4
        at 00.wavesurfer.min.js:4
        at Array.forEach (<anonymous>)
        at Object.fireEvent (00.wavesurfer.min.js:4)
        at b (00.wavesurfer.min.js:4)
        at 00.wavesurfer.min.js:4



    https://www.paste.org/107540

  •  1,103
    Max replied

    In order to debug it, i'd need access to your wordpress dashboard. It would take us too much time for both of us, to write us back and forth to check every single things I need to check. Currently, I have no idea whats the issue. You are the only user who have this issue..Over 25 000 people use our plugin and first time I see this.

    Also, have you bought the pro version? Premium support is only offered to pro user.


    Thanks,


    Max from the Sonaar.io Crew

  • Asis Light replied

    Hi I didn't purchase your plugin yet, but I might in the future. I hope you can find a way to fix this js error on your own without the need to access the website. Thank you! I will be monitoring the changelog for your plugin.

  •  1,103
    Max replied

    Error is generated by a file generated by one of your third party plugin..if you deactivate your cache plugin, it works.

    Thanks,


    Max from the Sonaar.io Crew