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  Public Ticket #2482597
Strange noises during playback
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Comments

  • Dan Benton-Smith started the conversation
    July 23, 2020 at 4:14pm

    Hi - I have several playlists on a page.

    During playback I keep hearing these strange high pitched kind of clicking noises (hard to explain) but you should be able to hear it by listening to any of the demos.

    The reason why Im contacting you for this is because I do not hear this when listening to exactly the same MP3 on my computer, it only seems to happen during playback with Sonaar player.

    Any help would be appreciated.

    Thanks

  •  1,114
    Max replied
    July 23, 2020 at 4:52pm

    hi,

    Try to activate the synthetic soundwave instead of dynamic soundwave in WP-Admin > MP3 Player > Settings. tell me if it works.

    Thanks,

    Max from the Sonaar.io Crew

  • Dan Benton-Smith replied
    July 23, 2020 at 4:55pm

    Hello Maxime thanks for your reply - I tried this and unfortunately it did not help.

    Thanks

  •  1,114
    Max replied
    July 23, 2020 at 5:02pm

    Try to re-encode your mp3 at 328kbps 41mhz.

    Looks like the mp3 is too much for the bitrates the script can takes.

    Thanks,

    Max from the Sonaar.io Crew