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  Public Ticket #2484681
How to turn off autoplay
Closed

Comments

  • mike started the conversation
    July 25, 2020 at 8:56pm

    When i open the website the sticky music player at the bottom starts playing. How can I make it so you have to press the play button first, before the music starts playing? Thank you

  •  647
    Alexandre replied
    July 27, 2020 at 5:07pm

    Hi Mike, 
    May I have you url and if possible a login credential.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • mike replied
    July 28, 2020 at 8:22am

    yes sure it's valiantz.com

  •  647
    Alexandre replied
    July 28, 2020 at 3:01pm

    Hi mike,

    I dont understand. The player doesnt start automaticly on my device. Which browser are you using?

    Thanks,

    Alexandre from the Sonaar.io Crew

  • mike replied
    July 28, 2020 at 5:06pm

    oh wow how strange, i'm google google chrome...

  • mike replied
    July 28, 2020 at 5:39pm

    which browser did you use?


  •  647
    Alexandre replied
    July 28, 2020 at 6:32pm

    I m using chome Version 84.0.4147.89

    Thanks,

    Alexandre from the Sonaar.io Crew

  • mike replied
    July 28, 2020 at 6:33pm

    is there a button to toggle autoplay on/off?

  •  647
    Alexandre replied
    July 29, 2020 at 3:24pm

    Hi Mike,
    No autoplay option is available. 
    I dont have the same behavior on my device, but I think i know what is going wrong. We will fix this in a future plugin update.

    Thanks,

    Alexandre from the Sonaar.io Crew