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  Public Ticket #2484953
Woocommerce - Sonaar
Closed

Comments

  • Markus Schlögl started the conversation

    I had several times problems with woocommerce integration in combination with sonaar templates! 

    This time, i installed woocommerce first and test it with serving a virtual product to download after puchasing! Everything works fine! 
    Then i installed woocommerce and i get displayed, the same problem as everytime! It seems, that sonaar crushes my database, so i get displayed "The download log entry could not be inserted into the database." when i or someone else want to download the purchased file! Also when i copy the link from the back end or someone clicks the link in the e-mail, this failure is displayed! Before i installed sonaar - everything worked fine! 

    i tried to contact woocommerce, but they send me to sonaar, because, it happens when i installed your theme (it makes no difference which of the sonaar templates i install!)

    also when i deavtivate all the plugins the failure can´t be removed! 

    I need your help! 

  •  647
    Alexandre replied

    Hi there, 

    Please provide if possible a login credential to the wp-admin?

    Thanks,


    Alexandre from the Sonaar.io Crew