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  Public Ticket #2519806
Button looks different in Preview from Elementor
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  • Sebastian Morawietz started the conversation

    hi there,

    I am working with your theme and created a button in Elementor. It looks nice, BUT only in Elementor. The page itself does not make those changes? I include a screenshot from Elementor and one from the website how it looks published. Any help where I have to look/change something?

  •  1,114
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Sebastian Morawietz replied privately
  •   Sebastian Morawietz replied privately
  •  1,114
    Max replied

    Fixed.

    With the latest version of Elementor, you had tor regenerate the CSS . see screenshot https://d.pr/i/MnBh1N

    i did that for you

    Thanks,


    Max from the Sonaar.io Crew

  • Sebastian Morawietz replied

    Thank You So much! Gosh, such a little detail ...

  •  1,114
    Max replied

    You are welcome

    Thanks,


    Max from the Sonaar.io Crew

  •   Sebastian Morawietz replied privately
  •  1,114
    Max replied

    Hi,

    I tried it and you are right. This looks like a bug with latest version of Essential Grid / WP5.5

    Its so a big week for everyone in the WP industry because of the latest WP 5.5 updates last week.. That updates is a major one that nobody have see coming because it looked not so big at the beginning,

    I know that Essential Grid has released like 7 updates and patch since last week. You can keep track of their changelog here: https://codecanyon.net/item/essential-grid-wordpress-plugin/

    Perhaps try to contact them about this particular issue, or try to create a completely new grid to see if you still have this issue.


    Thanks,


    Max from the Sonaar.io Crew

  • Sebastian Morawietz replied

    Thanks for clarifying! I really thought I am getting crazy :-) Thanks for the link. Just wondering, I bought and installed the full package from your website and can't remember regarding Essential Grid, did I installed it separately? I haven't bought a separate license. Is it part of the package? Or do I need to buy a full license in order to update it and fix it? In Wordpress -> Essential Grid it saying I have installed version 3.0.3, but the latest is 3.0.6, but I don't get the option to update the plug-in... .

  •  667
    Alexandre replied

    Hello Sebastian,

    Essential is included 

    We use 3 premium plugins packaged with our theme. When there is a new plugin version available, we (as a theme author), need to check, test and make sure that new version is fully functional with our theme. Once tested, we release a theme update which includes the new version of the plugins. So it can haves a delay between the time a plugin version is released by the third party author and our theme updates.

    To check which plugin version is available from our theme,  check our theme's changelog

    We didnt have released Essential 3.0.6
    But you can find it as attachment here.

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Sebastian Morawietz replied

    Thanks clarifying this to me. great support. But I think I will wait for sonaar 'official' updates. 

    Best, Seb.

  •  667
    Alexandre replied

    You are welcome

    Thanks,


    Alexandre from the Sonaar.io Crew