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  Public Ticket #2522410
elementor installation error
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Comments

  • Shaunte Collins started the conversation

    keep getting this error when  trying to install  Elemenator  An error occurred while installing Elementor Sonaar Addons: Destination folder already exists. /home/dh_w7s5sh/beyondrap.com/wp-content/plugins/elementor-for-sonaar/.


    but its not popping up in plugin nor do i see it in dashboard in wordpress.

  •  669
    Alexandre replied

    Hi Shaunte, 
    For some reason the elementor-for-sonaar folder already exists. 
    You have to remove it by ftp.
    Please go by ftp tp wp-content/plugins
    And remove the elementor-for-sonaar folder. 
    When it is done, please try to re-install elementor for sonaar.

    Thanks,


    Alexandre from the Sonaar.io Crew