I updated the Sonaar theme to the latest version today. After the theme updated, Slider revolution didn't work anymore. In the hero section of the homepage is supposed to be a slider revolution showing up. Why isn't is working anymore after the update?
It seems to work. Beside the premium updates message (read below), is there anything else that does not work?
If you have issues with plugin activations or updates, please read below:
Plugin updates: Like any premium themes on the market, the premium plugins that come with the theme cannot be automatically updated and you don't have access to the plugin's author helpdesk. Every time a new version of the plugin is released, we (the theme author), need to carefully test the plugin and fix issues if any problem arises. Then, we release a theme update that will include the new version of the plugin. It's the way it works with every other themes that include these plugins.
Plugin activation & Licence keys: Sometimes, a plugin may ask for a Licence Key to "activate" it. Well, you don't need a licence key to activate or use the plugin! Licence Key is needed only to enable the automatic updates, access to premium support and some extra add-ons provided by the plugin's author.
If you are interested into automatic updates and premium support, we recommend that you buy a personal licence of the plugin on codecanyon.net
First of all, thanks for the clear explanation. I just checked the website and out of a sudden the slider revolution is working. Not sure what was wrong, but it's all good now :)
Hello,
I updated the Sonaar theme to the latest version today. After the theme updated, Slider revolution didn't work anymore. In the hero section of the homepage is supposed to be a slider revolution showing up. Why isn't is working anymore after the update?
Thank you
Hi,
is Slider Revolution plugin activated? Make sure its updated as well by going to wp-admin > appearance > install plugins.
if its activated and still not working, please provide me access to your wp-admin and I ll gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
Hi Robey,
I can see the slider on your homepage. see screenshot: https://d.pr/i/QM0rO5
It seems to work. Beside the premium updates message (read below), is there anything else that does not work?
If you have issues with plugin activations or updates, please read below:
Plugin updates:
Like any premium themes on the market, the premium plugins that come with the theme cannot be automatically updated and you don't have access to the plugin's author helpdesk. Every time a new version of the plugin is released, we (the theme author), need to carefully test the plugin and fix issues if any problem arises. Then, we release a theme update that will include the new version of the plugin. It's the way it works with every other themes that include these plugins.
Plugin activation & Licence keys:
Sometimes, a plugin may ask for a Licence Key to "activate" it. Well, you don't need a licence key to activate or use the plugin! Licence Key is needed only to enable the automatic updates, access to premium support and some extra add-ons provided by the plugin's author.
If you are interested into automatic updates and premium support, we recommend that you buy a personal licence of the plugin on codecanyon.net
More info:
WPBackery Page Builder: https://kb.wpbakery.com/docs/faq/can-i-update-wpbakery-page-builder-if-i-have-purchased-it-in-a-theme/
Revolution Slider / Essential Grid: https://www.themepunch.com/faq/update-plugin-packaged-theme/
Thanks,
Max from the Sonaar.io Crew
Hey Maxime,
First of all, thanks for the clear explanation. I just checked the website and out of a sudden the slider revolution is working. Not sure what was wrong, but it's all good now :)
Thank you!
You are welcome Robey
Thanks,
Alexandre from the Sonaar.io Crew