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  Public Ticket #2560646
install WP
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  • David Nadelberg started the conversation

    I am trying to upload my theme to WP.  I bought ALL themes + Elements Add Ons. As far as I can tell the file I need to upload first... to install a theme, is called "UNZIP-ME-FIRST_Sonaar-WP-Package." However when I upload this Zip, it tells me... upload failed. "The theme is missing the style.css stylesheet." 

    The other 2 zips I received after purchase were the 

    elementor-templates-kit-for-MP3AudioPro_ONLY

    and

    elementor-templates-kit-by-sonaar


    But I assume I need to ignore those for now. Because first I need to simply upload and activate the theme. I followed instructions on your site but it does not seem to work.

    Help?


  •  1,101
    Max replied

    Hi,

    You are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar_v4.zip which is located in the /theme/ folder.

    You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/


    Thanks,


    Max from the Sonaar.io Crew

  • David Nadelberg replied

    Thank you Maxime. There is no file called v4 in the folder. Only sonaar-child.zip and sonaar.zip. Also, those instructions were not supplied on purchase. But I do appreciate hearing it here.  

  •  1,101
    Max replied

    Sory my bad.

    Please upload file sonaar.zip

    Thanks,


    Max from the Sonaar.io Crew

  • David Nadelberg replied

    Ah ok. I am trying to activate the rest of the downloads but the Elements download says I need to pay more to Go Pro. I thought I already paid for this feature. I am confused. Do I need to pay again?

  •  1,101
    Max replied

    Hi David,

    Where does it says you need to pay more to go Pro ? You dont need to pay more to use all our theme demo features. The only case that you can (if you want) pay more, is to get the Elementor Pro features. Elementor is a page builder (the most popular page builder in the world). Our theme is fully working with the free version of Elementor Pro.

    Only pay if you want the elementor pro features.

    Thanks,


    Max from the Sonaar.io Crew

  • David Nadelberg replied

    I bought 2 things. A theme. And Elements Add Ons. So isn't the add on the page builder? I have been a having a lot of trouble using this Secondarily, .I cannot even figure out how to find the specific Sonaar theme I bought. I am trying to pick one of the podcast themes. It just shows me Sonaar Child. But I cannot determine how to select the specific theme within Sonaar's themes

  •  1,101
    Max replied

    Hi David,

    For your info: Sonaar is the theme, CastoPress is the theme demo that you need to import into Sonaar to have the exact same look and feel than our demo you have seen online, and the Elementor Templates Add-on kit are additional (bonus) Elementor templates.

    I have seen you've successfully imported CastoPress into Sonaar: https://d.pr/i/PL6GZl

    To import your existing podcast episodes into Sonaar, read this article: https://sonaar.ticksy.com/article/13807

    and to keep your website episodes synced with your podcast host: https://sonaar.ticksy.com/article/13808

    You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/


    Thanks,


    Max from the Sonaar.io Crew