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  Public Ticket #2561393
Youtube display stopped working
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Comments

  • Jeff started the conversation
    October 6, 2020 at 1:01pm

    Since April this page has worked just fine for me, displaying my latest YouTube videos. Now the page displays, but the Youtube videos no longer load. Has something changed on your end that I need to update?

  •  669
    Alexandre replied
    October 6, 2020 at 1:16pm

    Hi Jeff,

    Can you please provide a login credential to the wp-admin?

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   Jeff replied privately
  •  669
    Alexandre replied
    October 6, 2020 at 1:24pm

    The login credential you gave doesnt work.

    Thanks,

    Alexandre from the Sonaar.io Crew

  •   Jeff replied privately
  •  669
    Alexandre replied
    October 7, 2020 at 2:06pm

    Hi Jeff, 

    Thanks for the login credential
    I cant figure it out what is causing this. 
    Everything is well set. I have imported your site on my local device, and it works fine. 
    My guess is your server has some security restriction. 
    Can you please contact them, and tell them we are trying to fetch youtube videos through the wp_oembed_get function and it doesnt work. Maybe they have a clue about this.

    Thanks,

    Alexandre from the Sonaar.io Crew

  • Jeff replied
    October 7, 2020 at 8:18pm

    From my Web host:

    We had a client about two months ago had the same problem and it turned out to be some sort of limit that Youtube imposed. It is not a security issue on our end.

    Do you know how I might check a Youtube limit?


  •  669
    Alexandre replied
    October 8, 2020 at 9:06pm

    Hi Jeff, 
    No, this is not about a limit from Youtube. The same issue happen with vimeo. Something block or break the wp_oembed_get() function. I cant figure it out what is going wrong. May I ask which hosting are you using? 

    Thanks,

    Alexandre from the Sonaar.io Crew