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  Public Ticket #2561568
Player statistics
Closed

Comments

  • Garrett started the conversation

    It seems that the statistics are not working properly. It is only registering plays for certain tracks and others are not getting tracked at all.


    I know for sure that there are more plays happening than is being reported because I am also tracking the plays using GTM and can see in Google Analytics.

    Can you advise how to get the statistics running properly?

  •  1,114
    Max replied

    Hi Garrett,

    Could you please elaborate on how to reproduce the issue on my end so I can check what is wrong?

    Also, if you can share with me access to your wp-admin privately so I can check, that would be appreciated

    Thanks,


    Max from the Sonaar.io Crew