Okay
  Public Ticket #2567709
Podcast bar
Closed

Comments

  • Michael started the conversation
    October 12, 2020 at 8:41pm

    Hello,
    I loaded the last streaming update this afternoon, and then the podcast bars disappeared. The sticky player doesn’t read anything anymore. What should I do?

    Regards

  •  1,114
    Max replied
    October 12, 2020 at 9:22pm

    Hi,

    Looks like this happened after a theme update.
    Can you send me access to your FTP? its important for me to check/investigate on this issue in order to resolve it correctly.


    By the way, what is this code in your function.php of your child theme ? https://d.pr/i/0y1Xta 

    I dont think its related to your issue here but this looks like a kind of hack/virus...im not sure..You should run Wordfence plugin to make sure to scan your site and see if its a malware or something..



    Thanks,

    Max from the Sonaar.io Crew

  •   Michael replied privately
  •   Michael replied privately
  •  1,114
    Max replied
    October 13, 2020 at 4:25pm

    Hi,

    Now the podcast are playing.

    For the malware, I recommend you check directly with your web hosting as im not familiar with this, its outside my expertise im afraid.


    Thanks,

    Max from the Sonaar.io Crew