Okay
  Public Ticket #2567988
External podcast
Closed

Comments

  • Vinci started the conversation

    Most people here continue to have this problem on cell phones: When the phone goes to sleep, after 30 sec. the podcast stops.

    This however does not happen if we use the MixCloud player (now we use this, but it is not essential). 

    How can I do to publish only the MixCloud player in the podcast, because clicking on the listen button the podcast will not start and the user must be directed to the podcast page. Could you suggest me some solutions. 

    If we have to use another site and not MixCloud it is not a problem.Thank you very much

  •  1,103
    Max replied

    Hi,

    As discussed in our previous conversation, I cant seem to be able to reproduce your issue.

    When I go on this page: https://www.blackandwhiteradio.it/podcast/mixtime-vol-re-mixtime/ using my mobile phones and click play on our player AND I lock the phone, the track continues to play. If I unlock the phone and click play and then let the phone lock itself, the track continues to play as well. I have been played your track for at least 10 minutes.


    I have tested with my Google Pixel 4XL Android with Chrome Browser. I have also tested with iPhone iOS 14 (newest one), with both Chrome and Safari.


    Thanks,


    Max from the Sonaar.io Crew

  • Vinci replied

    You're RIGHT, ABSOLUTELY, it works fine also on my phone perfectly, but the people told to my client isn't work on their devices..So I think if I use an external podcast site (sound cloud ext..)it must be fine!!! it not necessary must be MixCloud, I only would like to understand (if there is some you tutorial) how to use External file playing (Sound Cloud for example)

    p.s. the problem may be caused because the entering into our site by facebook...I dont know. But one possible solution it can be as I asked you before, using external podcast player as MAIN PLAYER. For example, how can I play into the site this link: https://soundcloud.com/vinci-falconi-diakov/re-mixtime-speciale-philly-sound-by-mario-mazzaferro

    I apologize for the question but the customer is desperate and stressing me out everyday

  •  1,103
    Max replied

    We support these streaming servers along with our real-time spectrum soundwave: - Local MP3 - Icecast - Libsyn - Stitcher - Shoutcast - Acast - Amazon S3 - FMStream.org - or any web server that you control the .htaccess.

    We support these streaming servers but you will need to deactivate the Real-Time Spectrum Analyzer (wp-admin > theme options > general settings. See screenshot: https://d.pr/i/61Itlr - Podbean - SoundCloud Podcasts - Buzzsprout - Simplecast - Spreaker - Audioboom - CastBox - Pippa.io - Anchor

    You cannot stream directly from the services below, BUT you can embed their native player on any pages: x Spotify x SoundCloud Music x Apple Podcast x Google Podcast x YouTube x MixCloud


    Thanks,


    Max from the Sonaar.io Crew