Okay
  Public Ticket #2573521
general help
Closed

Comments

  • Jordan started the conversation

    Hi,

    I have just installed the theme and imported a demo site although I have a few problems.

    1) I have removed the header and made my own in elementor, but the old header is still showing and I can't remove it.

    2) When I click "play" on any of the demo podcasts, nothing starts playing. On the backend, the mp3 is uploaded and set up through the podcast episode custom post type. How can I fix this


    Thanks

    Jordan

  •  1,114
    Max replied

    Hi,

    thanks for reaching out.

    1) If you designed the header with Elementor Pro, make sure its correctly assigned with the correct condition. See offficial Elementor Pro documentation about how to build your own header: https://elementor.com/blog/header-footer-builder/

    2) I can sucessfuly play the demo episodes..https://d.pr/i/V5YVBd Can you elaborate on how to reproduce the issue on my end?

    Thanks,


    Max from the Sonaar.io Crew

  • Jordan replied

    Hello, I cleared my cache and it solved the mp3 problem.

    In regards to the header, that is still not solved. If you look again, there is now 2 headers. The top one is created using elementor, and I am not sure where the 2nd one is published, but I can't remove it and it is still appearing on all the pages.

  •  1,114
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Jordan replied privately
  •  1,114
    Max replied

    Hi,

    Please check now. We have fixed the issue on your site and will apply that fix also in our next theme update.

    Thanks,


    Max from the Sonaar.io Crew