Hi,

On the Wordpress Dashboard a message is displayed warning to update Essential Grid otherwise any change made on Wordpress 5.5 onwards won't save any change made on the grids.

To update to Essential Grid 3.0, it asks you for a purchase code. On the Soonar page there is only the code for the theme, but not any to upgrade Essential Grid.

It asks for a purchased code acquired on sliderrevolution.com or codecanyon (envato).

How to proceed to solve this?

Thanks,

Abel

I updated all plugins in Appearance > Install Plugins. Once this is done,  the option Install Plugins disappears from Appearance section as there is nothing left to update.

I go to Theme > Dashboard it says:

Version installed is 1.0

A valid license key is required to import the demos, access the theme updates and tech support.

Enter your license key provided with your purchase.

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So I do not see any 4.19.1 version. I'm using a Child to make some changes in fuctions.php but this should not interfere with anything. License was activated but I clicked on the activate button again just in case. This process has not updated Essential Grid:

------------------------------------------------------------------

Version Information

Installed Version: 2.3.6
Available Version: 3.0.7 Check Version

-------------------------------------------------------------------

How to proceed from here?

Thanks,

Abel

Sorry, I was looking for the Soonar plugin in the plugins section, then I checked on the Theme Options Dashboard and I couldn't find it there either. Now I found this https://d.pr/i/EUHlVt  But I'd swear I didn't have this option at the top of the WP menu, I might have missed it. 

Anyways thanks very much for your help Maxime, I'll open a ticket tomorrow for the mobile one and i'll detail all the repro steps.

Gracias!

A.