The website is for a client I represent and it's his website I'm assisting in the creation of it with the help of the DOWNBEAT theme. I don't have in issue per se but need to know how to enable the audio for the video.
Right now the video plays well, the landing page looks great BUT one cannot hear the video. What am I missing here in order to fix this.
I have half the website completed and still a few things I need to tweak, update and add to the site but this particular issue is the only one I'm having issues with.
I have the video landing page set so when a visitor goes to the site, the first thing they see is the video but the video audio (its a music video) isn't playing. This is the link www.shugjackson.net There needs to be sound yet there is not.
Hello.
The website is for a client I represent and it's his website I'm assisting in the creation of it with the help of the DOWNBEAT theme. I don't have in issue per se but need to know how to enable the audio for the video.
Right now the video plays well, the landing page looks great BUT one cannot hear the video. What am I missing here in order to fix this.
I have half the website completed and still a few things I need to tweak, update and add to the site but this particular issue is the only one I'm having issues with.
Could you please elaborate on how to reproduce the issue on my end?
Thanks,
Max from the Sonaar.io Crew
I have the video landing page set so when a visitor goes to the site, the first thing they see is the video but the video audio (its a music video) isn't playing. This is the link www.shugjackson.net There needs to be sound yet there is not.
I've tried redoing the video with the audio and still nothing.
The video is a background video which automatically start. This is a restriction by the browser.
You cannot auto-play a video with sound as this is considered annoying and browsers dont allow this.
You have 2 choices:
1) Either you leave the video as is, without sound and the video will automatically be played when user land on the page.
2) Either you add a play button so the user has to interact with the video first.
You can learn more about autoplay policy here: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
Thanks,
Max from the Sonaar.io Crew