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  Public Ticket #2591012
Auto-play
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Comments

  • Tim started the conversation

    I had a general question I could not find an answer to in your video tutorials. Where or how would I activate just the sticky player at the bottom to just AUTOSTART or AUTO PLAY? And if I did that, could I get it to do that then is it also possible to Hide the player section that is in the website itself and ONLY have the sticky player on instead? Thanks

  •  1,103
    Max replied

    Hi Tim,

    Since around 1 year, auto-play is a settings controlled by the user browsers. As a webmaster, you cannot force a user to auto-play a music when page is loading.

    1) The user must have interacted with the player first.

    2) Or the user must have set its browser to allow auto-play which is turned off by default.

    Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the user has to interact with the page before audio can play. Interactions is something like clicking a menu, a button, scroll down the page, etc.

    The closest thing you can do is to automatically fire the sticky footer player when the page load and then, users will have to click play. To do it, edit your page and select your playlist in the Music dropdown. See screenshot: https://d.pr/i/ouq7Ay

    You can read more about the Chrome browser policy here: https://www.theoplayer.com/blog/chrome-autoplay-policy-what-you-need-to-know


    Thanks,


    Max from the Sonaar.io Crew