According to the google search console there is are a couple of errors on the home page regarding mobile usablity:
1) clickable elements too close together
2) content wider than screen
The website has been live for months and these errors just started occuring in the last couple of days. I've got the website set up to update automatically. I had a look at the website and the only thing I found is that the "revolution slider" is several versions out of date. I tried to update the plugin and it wants me to buy an update. It suggests contacting the theme provider for instructions on how to update the plugin....so how do I update the plugin (hoping this fixes the errors)?
Im not quiet familiar with Google Search console error regarding your website. Perhaps you can hire a SEO expert or webmaster in order to check carefully the UX errors and their impacts they have on your site. This is a bit beyond the scope of our support.
If you have issues with plugin activations or updates, please read below:
Plugin updates:
Like any premium themes on the market, the premium plugins that come with the theme cannot be automatically updated and you don't have access to the plugin's author helpdesk. Every time a new version of the plugin is released, we (the theme author), need to carefully test the plugin and fix issues if any problem arises. Then, we release a theme update that will include the new version of the plugin. It's the way it works with every other themes that include these plugins. So make sure you use the latest version of our theme and go to WP-Admin > Appearance > Install Plugins to find out if there is any plugin update available.
Plugin activation & Licence keys:
Sometimes, a plugin may ask for a Licence Key to "activate" it. Well, you don't need a licence key to activate or use the plugin! Licence Key is needed only to enable the automatic updates, access to premium support and some extra add-ons provided by the plugin's author.
If you are interested into automatic updates and premium support, we recommend that you buy a personal licence of the plugin on codecanyon.net
According to the google search console there is are a couple of errors on the home page regarding mobile usablity:
1) clickable elements too close together
2) content wider than screen
The website has been live for months and these errors just started occuring in the last couple of days. I've got the website set up to update automatically. I had a look at the website and the only thing I found is that the "revolution slider" is several versions out of date. I tried to update the plugin and it wants me to buy an update. It suggests contacting the theme provider for instructions on how to update the plugin....so how do I update the plugin (hoping this fixes the errors)?
Hi,
Im not quiet familiar with Google Search console error regarding your website. Perhaps you can hire a SEO expert or webmaster in order to check carefully the UX errors and their impacts they have on your site. This is a bit beyond the scope of our support.
If you have issues with plugin activations or updates, please read below:
Plugin updates: Like any premium themes on the market, the premium plugins that come with the theme cannot be automatically updated and you don't have access to the plugin's author helpdesk. Every time a new version of the plugin is released, we (the theme author), need to carefully test the plugin and fix issues if any problem arises. Then, we release a theme update that will include the new version of the plugin. It's the way it works with every other themes that include these plugins. So make sure you use the latest version of our theme and go to WP-Admin > Appearance > Install Plugins to find out if there is any plugin update available.
Plugin activation & Licence keys: Sometimes, a plugin may ask for a Licence Key to "activate" it. Well, you don't need a licence key to activate or use the plugin! Licence Key is needed only to enable the automatic updates, access to premium support and some extra add-ons provided by the plugin's author.
If you are interested into automatic updates and premium support, we recommend that you buy a personal licence of the plugin on codecanyon.net
More info: WPBackery Page Builder: https://kb.wpbakery.com/docs/faq/can-i-update-wpbakery-page-builder-if-i-have-purchased-it-in-a-theme/
Revolution Slider / Essential Grid: https://www.themepunch.com/faq/update-plugin-packaged-theme/
Thanks,
Max from the Sonaar.io Crew