Okay
  Public Ticket #2595727
emails not received from contact form
Closed

Comments

  • Johnny started the conversation

    Max

     I have reached out to Elementor support and Google Workspace about not being able to receive emails from the contact forms  on your theme using my domain: [email protected] and neither of has noticed a problem with Elementor or Google email. I can not help but suspect there are problems wit the Podcrafter theme, and if so, you should probably be aware of them. KIif not, please point me in the right direction so we can solve this problem.

    https://www.closertovenus.com/listener-contact/


    Thank you for contacting Google Workspace Support.In this case as was mentioned in the call there is nothing that can be blocking or rejecting the messages from our end, as you can see you are able to get all other kind of emails and in the reports is showed that those messages are not even reaching our servers. Remember you can always track the emails and show them following the steps of this Help Center article https://support.google.com/a/answer/2618874

  •  1,103
    Max replied

    Are your server is set to send emails ? please contact your hosting provider as Contact Form 7 (the plugin you use for the forms) is using the default SMTP that your webserver use.

    If you have any issue with email sending from server, read the FAQ of contact form: https://contactform7.com/faq/

    Thanks,


    Max from the Sonaar.io Crew