Okay
  Public Ticket #2596187
Nav-filter Sort does not update
Closed

Comments

  • Abel Bascunana started the conversation

    Since the last Essential Grid update, the Nav-filter-sort options do not update. I followed this https://www.themepunch.com/faq/fixing-deprecated-navigation-skins/ but it didn't fix the issue.

    Abel

  •  667
    Alexandre replied

    Hello Abel, 
    What do you mean by not update.
    Are you talking about the red dot alert icon?

    We probably need a login credential to investigate the issue. Are you able to provide it?

    Thanks,


    Alexandre from the Sonaar.io Crew

  •   Abel Bascunana replied privately
  •  667
    Alexandre replied

    Hi Abel,

    The issue is caused by one of those plugins https://d.pr/i/DWEjf9

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Abel Bascunana replied

    Hi Alexandre,

    Now the add to cart button does not work in either desktop or mobile chrome. Did you edit some code?

    Regarding the info that you provided, thanks i'll ask the plugin vendor, but take a look if you modified something, the add to cart was working fine. Otherwise i'll need to restore a previous backup.

    Thanks,

    Abel

  •  667
    Alexandre replied

    Hi Abel, 
    Are you talking about the add to cart button in the essential grid?
    I didnt change anything. 

    Thanks,


    Alexandre from the Sonaar.io Crew

  • Abel Bascunana replied

    Hi,

    No problem I will roll back too many updates.

    Thanks,

    Abel

  •   Abel Bascunana replied privately
  •  667
    Alexandre replied

    Hi there, 

    We cant uncheck all those filters https://d.pr/i/CMXrfC
    You have to check at least one filter.
    If you dont want them at all, please select "hide" https://d.pr/i/6Ap4D4

    If the plugin "eStore Stylish Squeeze Form Addon" is activated, I cant edit the "Available Filters in Group" setting. And I can when it is disable. 

    To order your grid by most recent playlist, I have select "date"  and "descending" in those settings https://d.pr/i/AIQFJN

    Thanks,


    Alexandre from the Sonaar.io Crew

  •   Abel Bascunana replied privately
  •  667
    Alexandre replied

    You are welcome

    Thanks,


    Alexandre from the Sonaar.io Crew