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  Public Ticket #2600686
There has been a critical error on your website.
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  • Corey Gasman started the conversation

    I installed the Skullz Elementor theme and then the Pro plugin.

    I activated my license for the theme and used the wizard to install the child theme and plugins. 

    That was fine. 

    Then I installed the MP player Pro, but when I clicked to add the license I got this error: Sorry, you are not allowed to access this page.

    Now my site says: Critical Error. Which I'll troubleshooting myself by deactivating all the plugins. 

    One thing that might have been the issue is it said to install the MP player plugin before installing the Pro version.

    However, then I got the notice that the MP player is built into the theme, so I deactivated it.

    Please help.



  •  1,103
    Max replied

    Hi,

    If you are using the Sonaar theme, please dont install the MP3 Player plugins  standalone because they are already installed and built-in into the theme.

    Thanks,


    Max from the Sonaar.io Crew

  • Corey Gasman replied

    What about the Pro version that I bought? Did I not need that? Also, I'm not seeing the MP3 Player in the WordPress Dashboard as an option for me. 

  •  1,103
    Max replied

    The pro version is built-in into the theme so you dont need to activate the MP3 Music Player stand-alone plugin.

    You've probably watched the specific MP3 Player Pro tutorial, but if you use the theme, don't look for the "MP3 Player" menu, but rather check for the "Playlist" Menu. thats how its called in the Sonaar theme.



    Thanks,


    Max from the Sonaar.io Crew

  • Corey Gasman replied

    Oh, ok. Thanks for the quick reply. I'm getting stuck with the fact I want to use WooCommerce to sell digital downloads.

    I set up a shop page and stripe account.

    One issue I have with the theme is it now wants me to buy and set up a beatstars.com account in order to sell individual tracks and use the sell music option on your theme with their widget.

    Then, I was trying to customize the header and it's saying I need to upgrade to Elementor Pro for $49 a year. 

    What exactly I'm I getting for my $69 them from sonaar music? None of the functions are built into the theme other than the MP3 player?

    Can I create something similar to Beatstars interface with your theme and woo? So users can listen to patrical tracks and buy them?

    Maybe there's a How To video?

    Thank you in advance for your support.

    P.S. This is where I'm at with it: http://catfishseagal.wpengine.com/

  •  1,103
    Max replied

    Hi Corey,

    WooCommerce is not the same thing as beatstars.com. Both are ecommerce platforms but they are different in many ways. WooCommerce is a free ecommerce plugin that is compatible with our theme.

    There are different ways to sell music directly on your WordPress website and I have created a diagram to show which tools work best for different types of applications. Check this article: https://sonaar.io/tips-and-tricks/how-to-sell-music-with-wordpress/

    if you want to customize the header, we have some theme options available in WP-Admin > Theme Options > Menu Options

    If you want to design the header using Elementor Page Builder, then Elementor Pro plugin is a great tools to do it as they offer native heading editor within their pro plugin. This is really not required. Use only if you want to use elementor to design your own header from scratch.


    Thanks,


    Max from the Sonaar.io Crew

  • Corey Gasman replied

    Max – I'm using WooCommerce. I'm not seeing how to add the Cart icon in my header or main menu navigation?

  •  1,103
    Max replied

    Hi,

    You can add icons to the header by going to WP-Admin > Theme Options > Menu Options and scroll down to Hot Links. From there you will be able to add icons from the list such as the Cart Icon and link it to your checkout page of WooCommerce.

    Thanks,


    Max from the Sonaar.io Crew