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  Public Ticket #2616455
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  • Robey started the conversation

    Hello,

    I want to make sure my theme and all my plugins are up to date with the latest version for security reasons. My Slider Revolution needs an update. How can I update this plugin? Or can you send me the latest version? Also, I am running Sonaar 4.19.3 at the moment. Is this the latest version?

    Thank you.

  •  1,114
    Max replied

    Hi,

    Sonaar 4.19.3 is the latest theme update. We release around 1 to 2 updates every month. I've checked your subscription and it gonna expire on December 03th. After this, you wont get access to theme updates and plugin updates, and theme supports.

    Here is the changelog and details of what's included in the last theme updates: https://sonaar.io/wordpress-themes/changelog/ You can also access this changelog from the footer menu of our main website.

    If you have issues with plugin activations or updates, please read below:

    Plugin updates: Like any premium themes on the market, the premium plugins that come with the theme cannot be automatically updated and you don't have access to the plugin's author helpdesk. Every time a new version of the plugin is released, we (the theme author), need to carefully test the plugin and fix issues if any problem arises. Then, we release a theme update that will include the new version of the plugin. It's the way it works with every other themes that include these plugins.

    Plugin activation & Licence keys: Sometimes, a plugin may ask for a Licence Key to "activate" it. Well, you don't need a licence key to activate or use the plugin! Licence Key is needed only to enable the automatic updates, access to premium support and some extra add-ons provided by the plugin's author.

    If you are interested into automatic updates and premium support, we recommend that you buy a personal licence of the plugin on codecanyon.net

    More info: WPBackery Page Builder: https://kb.wpbakery.com/docs/faq/can-i-update-wpbakery-page-builder-if-i-have-purchased-it-in-a-theme/

    Revolution Slider / Essential Grid: https://www.themepunch.com/faq/update-plugin-packaged-theme/


    Thanks,


    Max from the Sonaar.io Crew

  • Robey replied

    Hey Maxime,

    Thank you for the clear explanation and also the heads up about my (soon to expire) subscription.

    I know enough for now.

    Have a good day!


    Kind regards,

    Robey