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  Public Ticket #2627215
Slow play speed
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Comments

  • Jordan started the conversation

    Hi guys,

    I have had a lot of complaints about the time it takes to play a song on mobile especially, when you click play it takes around 20 seconds to start playing. Is there anything I can do to improve this?

    Thanks again :) 

  •  1,114
    Max replied

    Hi,

    do you have same issue with our online demo ?

    I have checked your website and your site seems to loads abnormally slow .. but I don't know exactly why...Your assets file size seems generally ok in terms of size...but your WP/Server seems slow to respond.

    Perhaps there is a third party plugin that slow down your site? Try something: deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.

    Tell me how it goes.


    Thanks,


    Max from the Sonaar.io Crew