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  Public Ticket #2630073
Sticky Player Auto Start & Repeat
Closed

Comments

  • Jerry started the conversation

    LOVE YOUR PLUGIN!!! 

    1. However, I really need a feature (sticky mp3 player) to auto-start playing a local mp3 when the home page loads. 
    2. I would like a repeat (continuous play of one track over and over) feature for the same sticky mp3 player.

    These are both extremely critical for me. PLEASE HELP! :-)

  •  1,114
    Max replied

    Hi Jerry,

    Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the user has to interact with the page before audio can play. Interactions is something like clicking a menu, a button, scroll down the page, etc.

    The closest thing you can do is to automatically fire the sticky footer player when the page load and then, users will have to click play. To do it, edit your page and select your playlist in the Music dropdown. See screenshot: https://d.pr/i/ouq7Ay

    You can read more about the Chrome browser policy here: https://www.theoplayer.com/blog/chrome-autoplay-policy-what-you-need-to-know


    Thanks,


    Max from the Sonaar.io Crew

  •   Jerry replied privately
  •   Jerry replied privately
  •  1,114
    Max replied

    Hi Jerry,

    sure I can refund but you should carefully learn more about browser autoplay policy...Not because it work for you that it will work for new visitor on your website. Autoplay policies are all about User preferences AND site treshold.

    Popular website like YouTube auto-play fine because the site threshold is recognized through all browsers. Indeed, its a video website.

    But for small music website, behaviors may be different. 

    Please, carefully read what is the policy, and not all browser got the same policy. I invite you to check your website on every major browser (chrome, safari, firefox, edge) AND with different device and computer. You will see what I mean.

    That being said, Im 100% confident that ANY web player you will find cannot guarantee auto-play on your domain name.

    I will proceed with the refund within the next 48 hours.


    Thanks,


    Max from the Sonaar.io Crew

  • Jerry replied

    Hey Max, Thanks for the insights! We've decided to change our approach completely, so we just don't need an audio player anymore. Thanks though. I think you have a really cool product and I will recommend you to friends!

  •  1,114
    Max replied

    Alright, I have refunded the item Jerry !

    If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to make sure it fits your need. I'm always available through this channel so you know how to reach me.

    Have a good one!

    Thanks,


    Max from the Sonaar.io Crew