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  Public Ticket #2631813
Podcrafter demo theme not in package.zip
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  • Jeffrey Hart started the conversation

    Following your video on manual installation of demo content - 

    The demo content is not in the .zip file as it say it should be. Trying to install podcrafter demo theme. 

  •  1,114
    Max replied

    Hi,

    this is a video coming from another theme built by IronTemplates...Its not Sonaar theme.

    For video tutorial about Sonaar Theme and how to import theme demo Podcrafter, you can watch video tutorials to get started here: https://sonaar.io/video-tutorials/



    Thanks,


    Max from the Sonaar.io Crew

  • Jeffrey Hart replied

    Ah, thank you!

    This was the video linked to from the help documentation with the theme! 

  • Jeffrey Hart replied

    The video just tells me to use the installer. Which I tried first. I went looking for the manual version because I get this error:

    The execution failed. Please check error.log

  •  1,114
    Max replied

    Ok, that because your server times out when you import the demo because it tries to backup your old website first.

    To avoid this, first thing I recommend is to import the demo on a fresh Wordpress install. You could use plugin WP Reset to clear/reset your website to a clean install and get started from there.


    Thanks,


    Max from the Sonaar.io Crew

  • Jeffrey Hart replied

    Hi Max,


    Ran WP Reset and tried again. Same outcome. 

  • Jeffrey Hart replied

    Is it possible to manually upload the demo files? 

  •  1,114
    Max replied

    Hi,

    yes absolutely,

    Here is the file for the theme demo : https://d.pr/f/lSMN2m

    To import a theme demo manually, upload (by FTP or Filemanager) demo.zip in folder /wp-content/uploads/fw-backup (create fw-backup if it does not exist), then go to WP-Admin > Tools > Backup, select the file you have uploaded and click restore

    Thanks,


    Max from the Sonaar.io Crew

  • Jeffrey Hart replied

    Ok... getting closer! 

    Uploaded the file, and ran the restore. 

    It started fine.. then I get this in the log activity - 

    • 1 min ago Image Sizes Restore: The execution failed. Please check error.log
  •  1,114
    Max replied

    Try it a second time please

    Thanks,


    Max from the Sonaar.io Crew

  • Jeffrey Hart replied

    Tried a few times. Same result. 

    This popped up saying i should try adding the code to the .htaccess and wp-config  - http://manual.unyson.io/en/latest/extension/backups/index.html#litespeed-webserver

    Tried with those changes a couple of times, with same result. 

  •  1,114
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Jeffrey Hart replied privately
  •   Jeffrey Hart replied privately
  •  1,114
    Max replied

    Your hosting is acting weirdly. Look like a cheap hosting..

    please provide me access to your FTP

    Thanks,


    Max from the Sonaar.io Crew

  •   Jeffrey Hart replied privately
  •   Max replied privately
  •   Jeffrey Hart replied privately
  •   Jeffrey Hart replied privately
  •   Max replied privately
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  •   Jeffrey Hart replied privately
  •  1,114
    Max replied

    Here you go: http://991zm.hosts.cx/

    some images have not been imported because your server is too slow to import them but you will change the images for your own image anyway so that's fine.


    Thanks,


    Max from the Sonaar.io Crew

  • Jeffrey Hart replied

    Brilliant, thank you so much max

  •  1,114
    Max replied

    You are welcome

    Thanks,


    Max from the Sonaar.io Crew