Okay
  Public Ticket #2637089
Additional Stuff Import
Closed

Comments

  • Steve Hoggart started the conversation

    Hi Guys

    I have just purchased the promote plugin/template I have tried to navigate around it but it's not happening:

    Invoice Date December 18, 2020

    Invoice ID 654158

    Purchase Key 6b1dfcf2439247fd4b7621cab447f6b6

    Payment Status Complete

    Payment Method PayPal Standard

    Could I please take advantage of your 14-day refund thank you.

    Cheers

    Steve Hoggart

    27D Music Productions

  •  1,114
    Max replied

    Hello Steve, 

    Nice to meet you. 

    What does not work exactly? 

    Have you imported the Promote Demo Content into the Sonaar theme yet? 

    You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/



    Thanks,


    Max from the Sonaar.io Crew

  • Steve Hoggart replied

    Hi Max

    The main issue is there is way to much additional stuff needed to import to run the theme. Fundamentally its just not for me. I would lke to take the option of the refund.


    Many thanks and keep safe in these crazy times.

    Steve Hoggart

    27d Music Productions

    https://27dmusicproductions.com/

    https://www.facebook.com/27DMusicProductions/

    https://www.instagram.com/27dmusicproductions/

    Email: [email protected]

    Mobile: 07970 835 648

  •  1,114
    Max replied

    Alright, I have refunded the item Steve !

    If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to make sure it fits your need. I'm always available through this channel so you know how to reach me.

    Have a good one!

    Thanks,


    Max from the Sonaar.io Crew