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  Public Ticket #2641818
Updating Sonar MP3 Music Player.
Closed

Comments

  • Kevin M Scott started the conversation

    I'm unable to update to the latest version of Sonar MP3 Music Pro in Elementor. Update failure error occurs every time I initiate the update process. Please provide instructions on how to successfully install update. 

  •  1,114
    Max replied

    Hi, 

    Please try again to update the plugin. It should work now. 

    If it does not work please send me a screenshot of the error message 


    Thanks,


    Max from the Sonaar.io Crew

  • Kevin M Scott replied

    Update was successful this time but its not allowing me to use Elementor's Style Editor unless I have the Pro version which I already purchased in May 2020. Please adjust my Sonaar MP3 plugin to reflect the Pro Version. 

    Thanks,

    Kevin

  •  1,114
    Max replied

    Hi,

    are your pro version activated?

    If its activated (so you have the free and pro version both activated), and you still don't have access to Elementor's Style editor, please provide me access to your wp-admin and I will gladly check the issue you have.


    Thanks,


    Max from the Sonaar.io Crew

  • Kevin M Scott replied

    Thanks Max, I reactivated my Pro version. All is well now.