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  Public Ticket #2655195
My website requires to refresh it twice in order to load properly
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  • Pablo Mielgo started the conversation

    I have two problem with my web:


    1.- I need to update twice any page in my web in order to load it properly. The first time never is completed and when you refresh it then loads perfectly. 

    2.- in mobile devices when it load any page takes a bit to scroll down. 

    Thank you for your support and help. 

  •  1,114
    Max replied

    Hi,

    see screenshot : https://d.pr/i/Dqk9WQ

    It looks like a JavaScript conflict.

    Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.

    Tell me how it goes.

    Thanks,


    Max from the Sonaar.io Crew

  • Pablo Mielgo replied

    Hello.

    I have tried. There are conflicts with Weglot, Slider Revolution, GDPR. Basically all the important plugins in the site are not compatible? There is a lot of work behind. Is there not a way to solve it?. Those are very general plugins....

    Could you help?.

    Thank you


     

  •  1,114
    Max replied

    Hi,

    So when you deactivate all of them, it works? or only a particular one?

    Im confused because Slider Revolution should be fine...


    If some plugins cause an issue when a new page is loaded, its because that plugin is not compatible with AJAX Page loading. You can deactivate AJAX so the theme will load like any standard WordPress theme by going to wp-admin > theme options > general settings and disable AJAX from there.


    Thanks,


    Max from the Sonaar.io Crew

  • Pablo Mielgo replied

    solved. Thank you. Best, 


    Pablo