Okay
  Public Ticket #2658428
activating Sonaar
Closed

Comments

  • Richard W Miller started the conversation
    January 13, 2021 at 9:34pm

    I had these messages when the operation failed:

    Plugin could not be activated because it triggered a fatal error.

    Parse error: syntax error, unexpected '[' in /home/content/58/9861858/html/wp-content/plugins/sonaar-music-pro/sonaar-music-pro.php on line 91

  •  1,104
    Max replied
    January 13, 2021 at 10:35pm

    Hi there,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew

  • Richard W Miller replied
    January 14, 2021 at 1:35am

    Do you want my wp login?

  •  1,104
    Max replied
    January 14, 2021 at 3:44am

    Yes please 

    Thanks,

    Max from the Sonaar.io Crew

  •   Richard W Miller replied privately
  •  1,104
    Max replied
    January 14, 2021 at 5:07am

    I think the issue is because you are using version 4.9 of WordPress.. Its a very old version. WP 5.6 has been released 3 weeks ago.  Please update WP and tell me if it fix the issue.

    Thanks,

    Max from the Sonaar.io Crew

  • Richard W Miller replied
    January 14, 2021 at 3:09pm

    I can't upload to 5.6.  It gives me this:

    • You cannot update because WordPress 5.6 requires PHP version 5.6.20 or higher. You are running version 5.3.24.

    While your site is being updated, it will be in maintenance mode. As soon as your updates are complete, your site will return to normal.


  •  1,104
    Max replied
    January 14, 2021 at 4:18pm

    Oh, so you must update your PHP too.

    PHP 5.3 is very not secure (and very old too)! you should upgrade to PHP 7 as soon as possible. Your site will be 2X faster with PHP 7 as well.


    EDIT: to update to PHP 7, please contact your hosting provider.

    Thanks,

    Max from the Sonaar.io Crew