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  Public Ticket #2660961
MP3 file of song not working on site
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  • Angela Darpinian started the conversation

    Hey so I've added my song to the playlist menu through wordpress, and uploaded an MP3 version of the track through the "Add media" option, but for some reason when I want to press play to hear the song on the actual site, it doesn't play- nothing happens. 

    Can you please guide me on how to set it up correctly? Maybe I'm doing something wrong and it's not a minor glitch or something. 

    I added 2 attachments for you to see what I mean. I really appreciate the help!

  •  1,104
    Max replied

    Hi,

    you are not adding the MP3 at the right place. Please read this article on how to add mp3 to your site: https://sonaar.ticksy.com/article/12401


    Thanks,


    Max from the Sonaar.io Crew