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  Public Ticket #2661257
Coming Soon page has stopped working
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Comments

  • Shelley Montreuil started the conversation

    Hi Max! I have had the Coming Soon page set up for a week or more now and am very happy with how it works but today I opened my site while I was not logged in to find that the full (unfinished) site is showing. I checked in multiple browsers, deleted cookies etc ... checked my settings in Elementor and it just doesn't seem to be working. This is kind of freaking me out a bit ... not sure how I should proceed.

    My https://atlanticaudio.ca Coming Soon page is working fine (although I can't seem to get rid of the page titles on this one).

    You still have admin access to my multisite if you want to take a look.

  •  1,114
    Max replied

    Hi,

    I dont know why the site was showing up..

    here is a see the coming soon page if im logout wp.

    to remove the page title, simply check this box. see screenshot https://d.pr/i/QJAkj8

    I did it for you

    Thanks,


    Max from the Sonaar.io Crew

  • Shelley Montreuil replied

    I rebooted my machine and retested .. I also visited https://collaborationstation.ca/ on my ipad - both are not properly displaying the Coming Soon page.

  • Shelley Montreuil replied

    Max, I have had some other people test and they are seeing the full site as well.

  • Shelley Montreuil replied

    I have changed the default home page to be the Coming Soon template so that people will see the proper content but this is not an elegant fix.  Also wondering why does my home page url get amended with 

    ?doing_wp_cron=1610830894.9295799732208251953125

  •  1,114
    Max replied

    I don't know. Do you have same issue with another theme activated? 

    Thanks,


    Max from the Sonaar.io Crew

  • Shelley Montreuil replied

    I only have one Elementor theme (Sonaar), switching the child theme doesn't actually change anything so I am not really sure how to test this.

  •  1,114
    Max replied

    Add a new theme such as Twenty Twenty and activate it and see if you have the same issue.

    If you do, then the "problem" is within Elementor and not the theme itself and if its really the issue, this should be reported to elementor team.


    Thanks,


    Max from the Sonaar.io Crew

  • Shelley Montreuil replied

    ... but the way I am turning on the Coming Soon page with back end functionality is through the Elementor Maintenance Mode tool.

    This is working fine on my audio production site but not my podcast site. Both are using the Sonaar / Elementor theme but each with different configurations. 

    https://atlanticaudio.ca/ is using Studio

    https://collaborationstation.ca/ is using Castopress

  •  1,114
    Max replied

    Im confused now.

    what issue you have exactly?? and does the issue happens also with another default theme installed?

    Thanks,


    Max from the Sonaar.io Crew

  • Shelley Montreuil replied

    I have two websites running on a multisite install. Both are using the sonaar theme. Each have their own child theme and each are using different configurations of sonaar.

    https://atlanticaudio.ca/ is using Studio

    https://collaborationstation.ca/ is using Castopress

    I am using the Elementor Maintenance Mode tool to display the Coming Soon page on both of these sites.

    https://atlanticaudio.ca/ is working fine re: Coming Soon

    https://collaborationstation.ca/ is not working. I had to got into the Wordpress settings for 'Reading' to manually set the home page to be Coming Soon. This is not ideal.

    I can't test with the default theme because the broken thing is part of Elementor, and possibly part of your theme.


  •  1,114
    Max replied

    Please check now, i think it works.

    I set the page layout to Elementor Canvas instead. https://d.pr/i/9NHijC

    Thanks,


    Max from the Sonaar.io Crew

  • Shelley Montreuil replied

    Ok, I think that is working but it looks like you removed my newsletter signup? it used to be at the bottom of the page and was part of the Coming Soon template you provided with the theme.

  •  1,114
    Max replied

    When using elementor canvas layout, it will remove the header and footer of the theme.

    so you must add the section within your canvas of the coming soon template.


    Thanks,


    Max from the Sonaar.io Crew

  • Shelley Montreuil replied

    Thank you.