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  Public Ticket #2664360
Podcastr for Elementor: Error During Demo Content Install
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  • Alexandra started the conversation
    January 19, 2021 at 5:46pm

    Hello,

    I'm having an issue installing the demo content on my purchased theme "Podcastr for Elementor".  During installation of the demo content I get the following error message, as displayed in the screenshot:

    Maximum execution time of 29 seconds exceeded in /var/www/wp-includes/class-wp-image-editor-imagick.php on line 362

    I have already increased the following php.ini limits verified by a phpinfo output:

    max_execution_time = 900
    max_input_time = 180
    upload_max_filesize = 500M
  •  1,114
    Max replied
    January 19, 2021 at 5:53pm

    Hi,

    seems your wordpress or server still have the 30 seconds max execution time set.

    I recommend you contact your hosting provider to make sure this is correctly set as the settings and config can be different from server to server. Perhaps you will have to restart the server to make the change apply.

    Thanks,

    Max from the Sonaar.io Crew

  • Alexandra replied
    January 19, 2021 at 7:28pm

    Hi Max,

    I've already contact support to discuss which is where they advised on the config changes I mentioned in my original post.  Attached is an additional screenshot of these values in the phpinfo representation which indicates the changes are active as far as the server is concerned.  The following reside in a /root/.user.ini file:

    max_execution_time = 900
max_input_time = 180
upload_max_filesize = 500M


  •  1,114
    Max replied
    January 19, 2021 at 7:42pm

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew

  •   Alexandra replied privately
  •   Max replied privately
  •   Alexandra replied privately
  •  1,114
    Max replied
    January 19, 2021 at 11:46pm

    Please check now..

    demo was imported..but your theme folder was renamed to theme1 instead of theme on your server.

    now you should be ok.


    Thanks,

    Max from the Sonaar.io Crew

  • Alexandra replied
    January 20, 2021 at 5:16pm

    Thank you! It appears to be working.  For my reference, and others reading the public portions of this post: what was the issue you corrected?  Thank you for your help!

  •  1,114
    Max replied
    January 20, 2021 at 5:21pm

    I simply renamed your theme folder called /themes1/ for /themes/ which is the folder name that WordPress reads themes from.


    Thanks,

    Max from the Sonaar.io Crew