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  Public Ticket #2666392
issue with music player
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Comments

  • Terry Lamar started the conversation

    Hello....recently install the crew theme and I get errors with the music player, please seen screenshot

  • Terry Lamar replied

    https://sonar.wordifysites.com/

    security login:  wordify & vxbpjpmx

  •  1,114
    Max replied

    Hi,

    from what I see, this is a native beatstars widget. you will have to check with Beatstars.com to make sure everything is ok with your beatstars account.

    Thanks,


    Max from the Sonaar.io Crew

  • Terry Lamar replied

    I'm confused.  This is your theme and plugins and it use to work before, used the theme several times.

  •  1,114
    Max replied

    The screenshot you sent me is a beatstars player,

    This player on your website: https://d.pr/i/VjQ2Dy is a beatstars player. In this player, we use our own beatstars account to showcase a demo.

    From the screenshot you sent us, it looks like the player don't fetch its information from your own beatstars.com account. I recommend you check whats wrong with your beatstars.com account by contacting the beatstars support team.



    Thanks,


    Max from the Sonaar.io Crew