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  Public Ticket #2666863
the_content error
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Comments

  • Dwight started the conversation
    January 21, 2021 at 5:21pm

    When I try editing banner01 with Elementor, I get an error message “Sorry, the content area was not found in your page. You must call
    the_content function in the current template, in order for Elementor to work on this page.” Also, when I try to edit banner with slider revolution all text and buttons are missing. Only picture is present. Lastly, when I try to import and install template, doing install a red stop sign symbol pops up. Maybe all content is not being imported correctly?

  •  1,104
    Max replied
    January 21, 2021 at 5:27pm

    Hi,

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,

    Max from the Sonaar.io Crew

  •  1,104
    Max replied
    January 21, 2021 at 5:29pm

    According to your screenshot and from what I understand, you are trying to edit a slider revolution slider with Elementor. This is not possible.

    The banner01 is a slider asset from Slider Revolution. You cant edit Slider Revolution banners with Elementor. its 2 different things.


    Thanks,

    Max from the Sonaar.io Crew

  •  1,104
    Max replied
    January 21, 2021 at 5:31pm

    To edit the slider global assets, edit the slide with Slider Revolution and go to the Global Layer. see screenshot: https://d.pr/i/vli9M7

    Thanks,

    Max from the Sonaar.io Crew

  • Dwight replied
    January 21, 2021 at 6:09pm

    Yes, I tried editing banner from slider revolution. Check screenshot 9.19.24 am, nothing is there except picture. Also, what is the cause of red stop sign during demo content download and install?

    user name: Dev_User

    password: Av@(5XkHLNZGIJzICZdgbxLI

    http://dwightw2.sg-host.com/wp-login

  • Dwight replied
    January 21, 2021 at 6:11pm

    never mind, I see it in global settings. Thanks

  •  1,104
    Max replied
    January 21, 2021 at 6:18pm

    You are welcome

    Thanks,

    Max from the Sonaar.io Crew