Comments Emiliano started the conversationJanuary 21, 2021 at 7:22pmHi, I've disconnected my license from my last website and I can't activate it in my new website. When I click activate nothing happens. Thanks 1,104Max repliedJanuary 21, 2021 at 8:01pmHi,you cannot activate/use the single product on 2 different websites. you must upgrade your license to unlimited website, or buy a second one-website license for $39You can upgrade to unlimited website here: https://sonaar.io/cart/?nocache=true&edd_action=sl_license_upgrade&license_id=4612&upgrade_id=1Thanks, Max from the Sonaar.io Crew Emiliano repliedJanuary 21, 2021 at 8:02pmHi Max, It's not possible to deactivate my license from my old site into my new site? I just need it for one site.Emiliano repliedJanuary 21, 2021 at 8:17pmI just want to activate it in:https://www.costarose.com/But in my back end I can't activate it. It just freezes 1,104Max repliedJanuary 21, 2021 at 8:30pmYes,Could you please provide me access to your wp-admin and I will gladly check the issue you have.Thanks, Max from the Sonaar.io Crew Emiliano repliedJanuary 21, 2021 at 8:32pmLink: https://www.costarose.com/wp-admin[email protected]leNa_2020*/ 1,104Max repliedJanuary 21, 2021 at 9:31pmOk, it works now..it was because your server IP was blocked by our firewall for an unknown reason. i have whitelisted your IP.Thanks, Max from the Sonaar.io Crew Emiliano repliedJanuary 21, 2021 at 11:39pmThanks! Other question, is it possible to reduce the right of the player? it's on 90px and it will be amazing if I can reduce it to 60px 1,104Max repliedJanuary 21, 2021 at 11:46pmIts a feature we are working on. currently its only possible via a custom css but its very complexThanks, Max from the Sonaar.io Crew Emiliano repliedJanuary 22, 2021 at 3:30pmOk thanks. Last question, is it possible to configure the sticky player to be close when someone accesses the website? 1,104Max repliedJanuary 22, 2021 at 3:37pmYou can prevent the player to load by editing your page and don't select any playlist here: https://d.pr/i/qJBCHbthis way, player wont load when someone access the website.Thanks, Max from the Sonaar.io Crew Sign in to reply ...
Hi, I've disconnected my license from my last website and I can't activate it in my new website. When I click activate nothing happens. Thanks
Hi,
you cannot activate/use the single product on 2 different websites. you must upgrade your license to unlimited website, or buy a second one-website license for $39
You can upgrade to unlimited website here: https://sonaar.io/cart/?nocache=true&edd_action=sl_license_upgrade&license_id=4612&upgrade_id=1
Thanks,
Max from the Sonaar.io Crew
Hi Max,
It's not possible to deactivate my license from my old site into my new site? I just need it for one site.
I just want to activate it in:
https://www.costarose.com/
But in my back end I can't activate it. It just freezes
Yes,
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
Link: https://www.costarose.com/wp-admin
[email protected]
leNa_2020*/
Ok, it works now..it was because your server IP was blocked by our firewall for an unknown reason. i have whitelisted your IP.
Thanks,
Max from the Sonaar.io Crew
Thanks!
Other question, is it possible to reduce the right of the player? it's on 90px and it will be amazing if I can reduce it to 60px
Its a feature we are working on. currently its only possible via a custom css but its very complex
Thanks,
Max from the Sonaar.io Crew
Ok thanks.
Last question, is it possible to configure the sticky player to be close when someone accesses the website?
You can prevent the player to load by editing your page and don't select any playlist here: https://d.pr/i/qJBCHb
this way, player wont load when someone access the website.
Thanks,
Max from the Sonaar.io Crew