Okay
  Public Ticket #2683608
inconsistent themes
Closed

Comments

  • Ben started the conversation

    Ok i have unlimited themes. One wordpress  the demo themes work awesome. On the other wordpress website they look like crap!!!! Whgat gives???

  • Ben replied

    1 is what i am getting. 1 correct is what it should be

  •  1,114
    Max replied

    Hi Ben,

    what is the page url you have problem with so I can check and advise?


    Thanks,


    Max from the Sonaar.io Crew

  • Ben replied

    Thank you Max, but a Wordpress reinstallation has resolved this issue

  • Ben replied

    Okay, i just connected m y instagram through essential grid and now I have that crappy format again!!!  So frustrating!!\



    bg4productions.com





  • Ben replied

    Also I noticed my beatstars store is no longer connected?!?!? What happened??? Are there glitches with essential grid?? 


  • Ben replied

    This is not cool, everything was working fine until I connected Instagram through essential grid. Now my previous work is all lost. Pictures and all....how is this possible???

  • Ben replied

    It is also now not letting me edit with elementor....!!!!!!

  • Ben replied

    Here are the java script errors


  •  1,114
    Max replied

    Is all your theme and plugin and WordPress up to date?

    What version of Essential Grid are you currently running ?

    What version of the theme are you currently running ?


    Thanks,


    Max from the Sonaar.io Crew

  • Ben replied

    Yes everything is up to date.

    Wordpress is 5.6.1

    Essential Grid is 3.0.10

    Sonaar Theme is 4.20

    My Web Host supposedly did something to fix it, which they can't even clearly explain to me, and it mucked things up even more. I'm going to reinstall demo content one more time and star over and see what happens.

  • Ben replied

    I reinstalled demo content. Everything was fine for a few hours. I changed nothing. Then out of nowhere, AGAIN, content is being blocked!!!!  This is unbelievable. 

  • Ben replied

    Same errors as before. How can everything start out fine and then these errors pop up even after there were no changes made?

  • Ben replied

    Still seems to be related to content security policy restrictions of which my web host seems clueless

  •  1,114
    Max replied

    There is definitely an issue with javascript on your site.

    It looks like a JavaScript conflict.

    Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if the issue persists. If not, please reactivate your plugins one by one and see which plugin can cause the conflict.

    Tell me how it goes.

    If it does not work, please provide me access to your wp-admin and I will gladly check the issue you have.



    Thanks,


    Max from the Sonaar.io Crew

  • Ben replied

    Deactivated all plugins but those 4, and the issue persists!!!  

    I need this resolved asap. I need to know what is the problem, how to fix and how to keep it from happening again

    Here are credentials

    https://bg4productions.com/wp-admin/

    admin 

    bg4propass

  •  1,114
    Max replied

    There is a widget / iframes on your homepage that cause the issue.

    If you go on this page: http://bg4productions.com/home-with-video-background-header/ you dont have any issues.

    If you go on your homepage, you have the issues. So perhaps try to delete widget by widget to see which one cause the problems.

    Thanks,


    Max from the Sonaar.io Crew

  •  1,114
    Max replied

    Wait!

    it was because your homepage was not a elementor page probably because you clicked on this button once: https://d.pr/i/PVL3Wu so it convert back the elementor page to a standard WP page.

    I clicked then Edit With Elementor and nows it seems fine.

    Thanks,


    Max from the Sonaar.io Crew

  • Ben replied

    Interesting Max. I will test this theory shortly and let you know my findings. Thank you.

  • Ben replied

    Ok so I've played around with it and stayed away from the back to Word Press editor and no issues with broken theme. Thanks again Max