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  Public Ticket #2684330
Podcast / Mp3 Player does not work after update
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  • Jan started the conversation

    After i Updated my sonaar podcaster theme, the episodes does not start when i click on it. Neither the player of the episodes page, nor the sticky buttom player. I updaded the theme, and than eliminator and all the needed plugins.

    Whats wrong ?

    The Podcast feed itself works fine, because it is made by a podcast-plugin. But you can´t play any episode on the website, except of the very first on the homepage, you can start that, but you can't stop it anymore.

    If needed i will add an account for you so you can see anything 

  •  1,103
    Max replied

    Could you please provide me access to your wp-admin and I will gladly check the issue you have.

    Thanks,


    Max from the Sonaar.io Crew

  •   Jan replied privately
  •  1,103
    Max replied

    By example, which page url or episode does not work? Seems to work here. 

    Perhaps make sure to clear your browser cache? 

    Thanks,


    Max from the Sonaar.io Crew

  • Jan replied

    What ever i click, if i work with safari on computer or mobile device, nothing starts to play. On google crome it works. i have tested it on my huawai device and it does not also not work. If i tap on an episode, the buttomplayer becomes visible. But it does not start to play. But the site must run on ios and android devices. On a mac the most people use some other browser, because safari isnt the very best. But on IOS the most people use the build in safari.


    Another thing is, if i implement the "latest episodes" grid from essential grid via elemetor in a page, the grid does not appear.

  • Jan replied

    The huawai problem has been solved, i could not hear anything because the telephon was muted. Androi devices seems to work. But i checked the muting on my IOS Devices, they arent muted and will not work with the player on the site.

  •  1,103
    Max replied

    Hi,

    I have tested your site with my iPad and iOS with Safari and I can play at least the 4 first podcasts on your homepage (didn't try the other ones).

    perhaps try with a different devices/browser. Im pretty sure the issue is related with your browser cache.


    Thanks,


    Max from the Sonaar.io Crew

  • Jan replied

    OK if my ipad can´t play it, but yours can, it seems not to be an issue for the audience. This is good to hear. Maybe you could not understand the German episodes, but that you can hear it, this is nice to read. I will check the problem on my devices. 

    And i have another question.

    I´m working on a Video-Series for YT, on how to make a selfhosted Podcast with Wordpress. Which tells the people that they don´t need to spend any Euros on podcast-hostingservices if they can use Wordpress. And i want to show one of your sonaar podcasting themes in that videoseries. Now i want to know wether you will allow that.

    You may think, why did he ask for that, its like a free advertising for us. But in this days you have to ask for everything caused by copyright things, especialy if your a citizen of the European Union. The EU has great benefits, but this isn´t one of them. 

  •   Max replied privately
  • Jan replied

    Ok great, i will have a look at the affiliate program, maybe there will be a few people who buy it. It will take a bit of time, because i want to make the whole site and a few episodes before i will upload it to YT. Because what i don´t like at all, are those YT tutorials which make a site on there notebook and after all they say: This is like it could be, if you do it. I want to make a dokumentation of a live site. And a live Podcast. Which every one can see and hear, before he watched the first video. And every one can decide, is that site cool and worth the work, or isn´t it.

  •  1,103
    Max replied

    Excellent Jan ! let me know when you'll be live, I will check it out!

    Thanks,


    Max from the Sonaar.io Crew