I purchased the Sonaar Symphony Theme and just installed it. However, importing the demo content failed. The error message says to check the error log, but I don't see one. Can someone help me troubleshoot this?
The WordPress site is installed on a new subdomain for staging ad development, but the subdomain has a temporary alias as well. Could this be the problem?
Hello,
I purchased the Sonaar Symphony Theme and just installed it. However, importing the demo content failed. The error message says to check the error log, but I don't see one. Can someone help me troubleshoot this?
I also got this message for Iron Demo Importer:
=================== ERROR MESSAGE ===============
The plugin does not have a valid header. Downloading installation package from http://assets.sonaar.io/plugins/iron-demo-importer.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. C:/inetpub/vhosts/staging.peterdicksonlopez.com/httpdocs/wp-content/plugins/iron-demo-importer/
Plugin installation failed.
==================================================The WordPress site is installed on a new subdomain for staging ad development, but the subdomain has a temporary alias as well. Could this be the problem?
This is the URL:
http://staging.peterdicksonlopez.com.tempdomain.com/
Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Thanks,
Max from the Sonaar.io Crew
Hi,
please check now..I have just retried and it worked!
Thanks,
Max from the Sonaar.io Crew
Hi Max,
Thanks so much - looks great. What did I do wrong?
I dont know. I have literrally just retried the importation. Prrobably your server timed out the first time, hard to say
Thanks,
Max from the Sonaar.io Crew